Abraham Benneth

• Produced monthly reports using advanced Excel spreadsheet functions.
• Used statistical methods to analyze data and generate useful business reports.
• Improved decision-making processes with accurate data analysis and visualization techniques.
• Utilized data visualization tools to effectively communicate business insights.
• Managed approximately 30 incoming calls, emails and faxes per day from customers.'
• Developed custom algorithms to optimize data mining, increasing the effectiveness of analytical insights.

Automated routine data analysis tasks, freeing up time for more complex analysis.

• Monitored emails, organized inbox, and prioritized messages for supervisor.
• Set up virtual Zoom meetings, invited guests and disseminated agendas.
• Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
• Conferred with customers by telephone, chat or email to provide information.
• Managed approximately 30 incoming calls, emails and faxes per day from customers.'
• Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.
• Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.