Agnė Jankevičė
Senior Business Analyst
Vilnius,Lithuania
Summary
Experienced Business Analyst with a proven track record of successfully communication with stakeholders and delivery in the bank. With over 10 years of Banking Sector experience in the project management and business analyst positions, I bring a wealth of knowledge and expertise in delivering results from conception to launch. I am a results-driven and energetic professional with exceptional communication, organizational, and analytical skills. I am passionate about working with people and building long-lasting relationships, recognizing that effective stakeholder management is crucial for any project or business success.
Work History
Senior Business Analyst
Danske Bank
Vilnius, Lithuania
2022.01 - Current
- Collaborated with stakeholders to identify business needs and translate them into actionable solutions.
- Analyzed customer workflows and systems to identify efficiency improvements and mitigate risks.
- Defined and prioritized user stories in partnership with IT developers and team members.
- Provided domain expertise to squads, supporting testing and facilitating workshops.
- Coached new members to onboard to the team.
- Supported implementation and testing of solutions, ensuring compliance with business requirements and regulatory standards.
Career Break
Maternity leave
2019.11 - 2022.01
Business Analyst
Danske Bank
Vilnius
2018.07 - 2019.11
- Documented business requirements and processes for Banking Solutions to guide development efforts.
- Created acceptance criteria and detailed test cases in JIRA for new features.
- Conducted testing of new features prior to production releases to ensure quality.
- Facilitated daily communication with developers, UX team, POs, and senior leadership.
- Utilized tools such as JIRA, Figma, Microsoft Whiteboard, Adobe Analytics, and ServiceNow for project management.
- Provided support to other squads within the tribe by addressing outstanding queries.
- Gathered and analyzed business requirements to align development team objectives with stakeholder needs.
Project Control & Governance Analyst
Barclays
Vilnius
2015.08 - 2018.07
- Managed/coordinated delivery of various network projects within Barclays GTIS Core Networks - Barclays UK, Barclaycard, Corporate and Payment;
- Managed internal governance and control processes. Main point of contact for all Core Networks teams to help go through internal Business Process Mapping;
- Coordinated network project changes and post-implementation activities to meet business needs;
- Responsible for project team meetings to help understand full scope of requirements for successful project delivery;
- Communicated with subject matter experts to ensure that project requirements and specifications are thoroughly evaluated to ensure resource assignment and project delivery in timely manner;
- Managed project information in JIRA tool for Solutions Delivery engineers/Infrastructure partners/Core Networks team leads/Business units;
- Prepared reports for Core Network teams leads and Stakeholders.
IT Analyst
Barclays
Vilnius
2013.09 - 2015.08
- Troubleshooted and resolved complex technical issues (network, hardware and software) at first point of contact;
- Monitored processes/queries and tracking those requests in ServiceNow that were not completed at first point of contact;
- Constantly communicated with 2nd line Support or other responsible team to avoid delays on customer queries.
Education
BBA - Business Administration
08.2015
Skills
- Requirements gathering
- Stakeholder management
- Leadership and coaching
- Product development
- Project management
- Communication skills
- Process improvement
Timeline
Senior Business Analyst - Danske Bank
2022.01 - Current
Career Break - Maternity leave
2019.11 - 2022.01
Business Analyst - Danske Bank
2018.07 - 2019.11
Project Control & Governance Analyst - Barclays
2015.08 - 2018.07
IT Analyst - Barclays
2013.09 - 2015.08
Vilnius University - BBA, Business Administration