Agnė Bučmytė
Vilnius
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
10
years of professional experience
Work History
Senior Sales Home Professional
RALPH LAUREN HOME
09.2022 - 07.2023
- Meeting store and personal sales objectives and KPI's by delivering an elevated and personalized level of service and communication to all customers in store and via outreach
- Acquire, develop and retain loyal client base of Very Important Customers (VIC's), Super VIC's and Top clients through consistently leverage customer in-store services, including but not limited to gift cards, personalization, delivery
- Maintain and share in-depth level of product knowledge
- Generate quotes, follow up and close sales
- Remain up to date with competitor activity including trends, events, campaigns within local and wider community
- Participate in store merchandising activities in line with Ralph Lauren Brand Image directives and standards
- Communicate Product and Customer feedback to buyers and managers
- Actively participate and contribute to store briefs and training
- Always adhere to all company policies and standard operating procedures.
Senior Sales Assistant
Marni (Harrods)
01.2021 - 08.2022
- Coaching, and motivating team to drive sales that deliver exceptional customer services
- Delivering sales, customer experience, merchandising, visual, and operational expectations
- Acting as partner between customers, sales associates and store leadership
- Completing and submitting all necessary paperwork to Support Official
- Streamlined sales processes, resulting in increased efficiency and higher customer satisfaction rates.
- Analyzed sales data regularly, uncovering insights that informed future strategies for continuous improvement.
- Led monthly presentations on best practices in achieving success as a Senior Sales Assistant, resulting in improved team performance.
Trainer (Assistant Manager)
Puig (Christian Louboutin, Harrods)
01.2018 - 01.2021
- Working closely with team members to meet luxury service standards and KPI's
- Dealing with direct reports to head office
- Doing admin work
- Providing make-up training to team and education in luxury sales and services
- Nominated best luxury salesperson in beauty Harrods 2019
- Winner of best make-up look design 2019
- Working hand to hand with Harrods fashion team and providing make-up designs for fashion shows
- Organizing events for VIP clients.
- Developed strong relationships with trainees, fostering a supportive learning environment that promoted personal growth and professional development.
Makeup Artist/Trainer
Bobbi Brown
09.2013 - 04.2018
- Working with team closely, teaching brand techniques to deliver best beauty makeup looks to VIP clients
- Working with KIPS to meet brand targets
- Working closely with Pro Team on TV shows, Red Carpet events and hosting master classes to future makeup artists.
- Demonstrated and explained use of different beauty products to educate customers.
- Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
Education
Diploma in IT Q level 1and 2 -
The Finance & Management Business School
01.2021
Diploma in Pro Beauty makeup artistry/trainer -
Bobbi Brown
01.2017
Creative Diploma in Special effects makeup -
LFMA Academy
01.2013
BA Creative director/Fine Arts -
Academy of Arts LMTA
01.2010
Skills
- Excellent administration and organizational skills
- Exceptional focus to details
- Precise time management with the ability to meet deadlines
- Resourceful and problem-solving attitude
- Good communication and people expertise
- Creative mindset
- Quick learner
- Ability to work accurately and calmly under pressure
- Knowledge of Mac OS and Microsoft Office
- Critical Thinking
- Clear Communication
Description
Experienced Team Leader with a strong organizational abilities and leadership skills. Great knowledge of fashion, beauty and art industries at a luxury level. Excellent eye for detail and precise visual sense. Also, leading-edge individual which can achieve excellent results in a highly pressurized environment. Always reaching goals in diplomatic manner with the ability to co-operate with professionals at all levels, along great understanding of luxury business and strong sales performance, networking skills with a high standard of personal presentation.
Art, be in the nature,dancing
I paint because it is my meditation and I'm doing it for 10 years now.
Languages
Lithuanian
Native language
English
Advanced
C1
Timeline
Senior Sales Home Professional
RALPH LAUREN HOME
09.2022 - 07.2023
Senior Sales Assistant
Marni (Harrods)
01.2021 - 08.2022
Trainer (Assistant Manager)
Puig (Christian Louboutin, Harrods)
01.2018 - 01.2021
Makeup Artist/Trainer
Bobbi Brown
09.2013 - 04.2018
Diploma in IT Q level 1and 2 -
The Finance & Management Business School
Diploma in Pro Beauty makeup artistry/trainer -
Bobbi Brown
Creative Diploma in Special effects makeup -
LFMA Academy
BA Creative director/Fine Arts -
Academy of Arts LMTA
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