Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Social Skills And Competences
Certification
Timeline
Generic
Aleksandra Ostrovskaja

Aleksandra Ostrovskaja

Klaipėda

Summary

Experienced in managing and leading teams in high-pressure environments, I possess a comprehensive understanding of the responsibilities associated with the role of a Chief Stewardess. This includes crew coordination, inventory management, and maintaining high standards of customer service. The opportunity to work in an offshore setting particularly appeals to me, as my interpersonal skills, attention to detail, and ability to adapt quickly to changing circumstances will be of significant benefit. Familiar with working long hours and being away from home for extended periods, I am excited about bringing my expertise to a new organization.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Chief Stewardess

UAB G&F Baltics
01.2024 - Current

Company overview: Apollo DP2 offshore installation vessel (DEME)

  • Served as a key liaison between guests, management teams ashore, owner representatives and other stakeholders involved in vessel operations.
  • Conducted regular inspections of all areas onboard to maintain cleanliness standards at all times.
  • Implemented effective communication strategies among departments to ensure smooth daily operations.
  • Streamlined provisioning processes by establishing strong relationships with local suppliers and vendors.
  • Updated emergency response plans periodically to address potential risks associated with changing circumstances aboard.
  • Ensured compliance with maritime regulations through diligent record-keeping and communication with relevant authorities.
  • Evaluated crew performance regularly, providing constructive feedback for continuous improvement.
  • Mentored junior crew members, fostering a positive work environment and promoting professional growth.
  • Provided personalized and attentive service to platform crew, addressing their needs and ensuring their comfort throughout their stay.
  • Ensured compliance with safety regulations and emergency procedures, conducting regular safety drills and inspections.
  • Maintained cleanliness and tidiness of guest cabins, common areas, and dining facilities.

Stewardess

FOSS & ESG
07.2016 - 10.2023

Company Overview: Offshore catering: OAP Dantysk (Vattenfall)

  • Provided personalized and attentive service to platform crew, addressing their needs and ensuring their comfort throughout their stay
  • Ensured compliance with safety regulations and emergency procedures, conducting regular safety drills and inspections
  • Served meals, adhering to dietary restrictions and preferences of guests
  • Maintained cleanliness and tidiness of guest cabins, common areas, and dining facilities
  • Handled guest and crew members inquiries, complaints, and requests in a prompt and courteous manner, striving to exceed their expectations
  • Collaborated with other crew members to ensure smooth operations and efficient service delivery
  • Provided duties of member of fire and rescues (man overboard) team on board, helideck assistant.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.

Chief stewardess

FOSS & ESG
01.2013 - 01.2016

Company Overview: Offshore catering: oil/gas rigs (Noble, Paragon)

  • Provided personalized and attentive service to platform crew, addressing their needs and ensuring their comfort throughout their stay
  • Implemented safety protocols, conducting regular drills and training sessions for crew members.
  • Ensured compliance with safety regulations and emergency procedures, conducting regular safety drills and inspections
  • Prepared and served meals, adhering to dietary restrictions and preferences of guests
  • Maintained cleanliness and tidiness of guest cabins, common areas, and dining facilities
  • Assisted in the provisioning and stocking of supplies for offshore operations, ensuring an adequate inventory of food, beverages, and other guest amenities
  • Handled guest inquiries, complaints, and requests in a prompt and courteous manner, striving to exceed their expectations
  • Collaborated with other crew members to ensure smooth operations and efficient service delivery
  • Offshore catering: oil/gas rigs (Noble, Paragon)
  • Implemented effective communication strategies among departments to ensure smooth daily operations.
  • Evaluated crew performance regularly, providing constructive feedback for continuous improvement.
  • Conducted regular inspections of all areas onboard to maintain cleanliness standards at all times.

Stewardess

FOSS & ESG
03.2010 - 01.2013

Company Overview: Offshore catering: oil/gas rigs (Noble, Paragon)

  • Provided personalized and attentive service to platform crew, addressing their needs and ensuring their comfort throughout their stay
  • Ensured compliance with safety regulations and emergency procedures, conducting regular safety drills and inspections
  • Maintained cleanliness and tidiness of guest cabins, common areas, and dining facilities
  • Earned recognition from management for consistently demonstrating outstanding teamwork, professionalism, and commitment to customer satisfaction.

Waiting, kitchen staff

Jobs2go
09.2009 - 02.2010

Company Overview: Catering for events recruitment company

  • Responsible for getting the room ready for the service, serving the food and beverages, clear properly etc
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.
  • Plated and presented food following chef requirements.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.

Chef’s assistant

George’s Place
05.2008 - 11.2008

Company Overview: Kampos beatch bar "George's Place " (Patmos island, Greece)

  • Preparing and serving high quality food breakfast products;
  • Accepts and prepare special orders: (salads, toasts etc)
  • Followed recipes and instructions to achieve quality and presentation standards.
  • Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
  • Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef, and waiting staff's needs.

Education

Bachelor of Transport And Logistics Management - Transport And Logistics Managment

Klaipeda College of Social Sciences
01.2009

The Lithuanian Language, Applied Mathematics, Foreign Language (English, German)

Sendvario high school
01.2006

Skills

  • Effective Leadership
  • Meticulous Attention To Detail
  • Hospitality Management
  • Strong work ethic
  • Problem-solving
  • Time management
  • Teamwork and cooperation
  • Attention to detail
  • Multitasking and organization
  • Loyalty
  • Cleanliness and sanitation
  • Adaptability and flexibility
  • Safety procedures
  • Hospitality service expertise
  • Language skills

Personal Information

  • Date of Birth: 02/11/87
  • Nationality: Lithuanian

Languages

Russian
Upper intermediate (B2)
English
Upper intermediate (B2)
Lithuanian
Bilingual or Proficient (C2)

Social Skills And Competences

  • Strong referential values of fairness
  • Effective communication
  • Conflict resolution
  • Empathy
  • Respect
  • Problem-solving
  • Accepting feedback and criticism
  • Equity and dignity
  • Team work and ability to establish and maintain good working relations with people of different national and cultural backgrounds
  • Ability to live and/or serve in hardship locations

Certification

OPITO approved Further Offshore Emergency training (FOET) including competence in: HUET, utilising Norwegian Transit suit with EBS, Sea survival including Emergency First Aid, Fire fighting and Self rescue.

OPITO approved CA-EBS.

GWO Basic Safety training Working at heights refresher.

GWO Basic Safety training Manual Handling.

Industrial training Safety Training "Boat Transfer" according to GWO BST standard Sea survival Module.

GWO Basic Safety training Fire Awareness.

GWO Basic Safety training Refresh sea survival.

STCW

VCA basic elements of safety SCC.

Seamans booke Lithuanian, Luxemburg.

Oil and gas Offshore medical.

STCW medical fitness certificate.

Vantage Number – 1023171

Winda ID: AO475927LT

Timeline

Chief Stewardess

UAB G&F Baltics
01.2024 - Current

Stewardess

FOSS & ESG
07.2016 - 10.2023

Chief stewardess

FOSS & ESG
01.2013 - 01.2016

Stewardess

FOSS & ESG
03.2010 - 01.2013

Waiting, kitchen staff

Jobs2go
09.2009 - 02.2010

Chef’s assistant

George’s Place
05.2008 - 11.2008

The Lithuanian Language, Applied Mathematics, Foreign Language (English, German)

Sendvario high school

Bachelor of Transport And Logistics Management - Transport And Logistics Managment

Klaipeda College of Social Sciences
Aleksandra Ostrovskaja