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Alex Yirenkyi Akuffo
Kedainiai
Summary
Detail-oriented and highly motivated entry-level Data Analyst with a strong background in the Fin-tech industry. Proficient in utilising SQL, Tableau, Power BI, Excel, and JavaScript to extract, analyze, and visualize data. Skilled in trend analysis, predictive modeling, and A/B testing to drive data-driven decisions and improve business outcomes. Experienced in presenting data insights to both technical and non-technical stakeholders, leveraging middle-level expertise in data visualization tools to communicate complex concepts clearly. Eager to apply analytical skills and grow within a dynamic environment to help organizations optimize performance and drive strategic initiatives
Overview
4
4
years of professional experience
5
5
Certifications
Work History
Specialist, AML Compliance at Western Union
Western Union
07.2021 - Current
- Overseeing daily operations and ensuring compliance with service level agreements (SLAs).
- Utilize consumer data analytics to identify patterns.
- Conduct investigations, collect evidence on mitigating or adverse findings to process decisions.
- Provide regular reports and visibility on identified fraudulent and suspicious transactional activities.
- Manage returning customer cases to review annual transactional patterns and identify any suspicious behaviors.
- Generate cases for suspicious behaviors flagged by agents on consumers and report them appropriately.
- Support colleagues with challenging cases and provide answers to their inquiries as necessary.
- Work on internal and agent referral cases to report and interdict consumers when necessary.
- Provide cross training for supporters on case handling procedures.
- Occasionally oversee the team and participate in managerial meetings, taking notes, providing input as needed, and ensuring the timely communication of relevant information to team members in the absence of the direct manager.
Digital Marketing
Vision Factory
Barcelona
02.2021 - 06.2021
- Spearheaded internal training initiatives to enhance team members'' digital marketing skills and industry knowledge.
- Supported cross-functional teams in executing successful product launches through coordinated digital marketing efforts.
- Assisted sales team in closing deals by providing them with valuable market insights derived from digital marketing data analysis.
- Implemented data-driven tactics to optimize digital marketing efforts across multiple channels.
- Trained new employees on best practices for digital marketing, SEO optimisation, and content creation techniques.
Education
Bachelor's Degree - Public Administration
Vytautas Didžiojo University
Kaunas 04.2001 -
Skills
Customer relations
Quality assurance
Team collaboration
Analytical thinking
SQL
Postgresql
Proficient in Javascript
Nodejs
Linux
ASPNET
Expert problem solving
Continuous improvement
Technical communication
Quality assessment
Certification
ASP.NET
Interests
Writing Code
Travel
Music
Timeline
Tableau
05-2025
ASP.NET
02-2025
Back-end Engineer
01-2025
Power BI
02-2024
SQL
01-2024
Specialist, AML Compliance at Western Union
Western Union
07.2021 - Current
Digital Marketing
Vision Factory
02.2021 - 06.2021
Bachelor's Degree - Public Administration
Vytautas Didžiojo University
04.2001 -
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