Alisa Navitskaya

Web Marketing Specialist

Firebird Tours

08.2021 - Current

Successfully processed 100+ product development tasks monthly
Created new blocks on websites that have won the original view with 20%+ CRO ahead
Processed 15+ selling websites on Tilda and Weebly
Created selling layouts for email newsletters to 25+ destinations around the world
Advised more 500+ clients per month on the processes of booking and payment
Followed all company policies and procedures to deliver quality work.
Developed strong client relationships through consistent communication and attentive service.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Oversaw daily operations of busy office environment, ensuring tasks were completed efficiently and accurately.
Enhanced team productivity by streamlining processes and implementing time-saving strategies.
Collaborated with cross-functional teams to achieve project goals on time and within budget.
Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
Assisted with staff training to enforce quality, safety and sanitation guidelines.
Maintained current understanding of market conditions, compliance standards and best practices.
Conducted thorough research to identify trends and inform decision-making for business growth initiatives.
Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Analyzed marketing data and trends to identify opportunities for improvement.
Collaborated with internal departments to align marketing campaigns.
Managed budgets effectively, consistently staying within financial constraints while maximizing resource allocation for optimal results.
Devised and implemented strategies to optimize digital marketing campaigns.
Developed effective improvement plans in alignment with goals and specifications.