Alona Makeyeva
Summary
Proven professional with a track record of increasing customer happiness and expediting transactions at IKI, skilled in cash handling and modern POS systems. Significantly improved transaction efficiency and customer service quality.
Proficiency in programming essentials, such as Java and C++, as well as ongoing technical skill development, are required to flourish in the dynamic IT industry. I am now committed to rigorous self-development and getting great academic results. I am a goal-oriented individual who listens attentively, thoroughly understands tasks, and delivers high-quality products. I am is detail-oriented, organized, and precise. works quickly to fulfill tight deadlines. Enthusiastic team person eager to contribute to corporate success. With a strong interest in technology and innovation, I am excited to grow with a forward-thinking organization, embracing difficulties and contributing to its success as we reach new milestones together.
Overview
6
6
years of professional experience
Work History
Cashier
IKI (grocery Chain)
06.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Participated in the collection of cash for the bank at the end of the shift.
- Locked all premises on the territory and put it under guard after the work shift.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Hairstylist
Personally
11.2018 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Education
Getting A Bachelor's Degree - Software Engineering
Vilnius Kolegija
Saltoniškių G. 58 - 1, 08105, Vilnius, Lithuania02-2026
Bachelor of Science - Automation And Computer-integrated Technologies
State Biotechnological University
Kharkiv, Kharkiv Region, Ukraine, 6100006-2024
High School Diploma -
Secondary School of I-III Degrees No. 12
Pokrovsk City Council Of Donetsk Oblast Ukraine07-2020
High School Diploma -
Pokrovsk Music School Named After Leontovich
Pokrovsk Donetsk Region Ukraine06-2018
Skills
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Programming
- Programming languages
- Java Course (Basic)
- C (Basic)
- Object-oriented programming
- MySQL
- C# (Basic)
Languages
Ukrainian, Russian
Native language
English
Upper intermediate
B2
Lithuanian
Beginner
A1
Timeline
Cashier
IKI (grocery Chain)
06.2022 - Current
Hairstylist
Personally
11.2018 - Current
Getting A Bachelor's Degree - Software Engineering
Vilnius Kolegija
Bachelor of Science - Automation And Computer-integrated Technologies
State Biotechnological University
High School Diploma -
Secondary School of I-III Degrees No. 12
High School Diploma -
Pokrovsk Music School Named After Leontovich
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