Arize Onubiyi

• Assisting customers with technical issues related to products or services, troubleshooting problems, providing step-by-step instructions, and escalating complex technical issues to specialized teams if necessary
• Developing deep understanding of the company's products or services to effectively address customer queries, provide accurate information, and offer recommendations or suggestions
• Maintaining accurate and detailed records of customer interactions, documenting issue resolution steps, and generating reports on customer trends, common issues, and support performance metrics
• Staying updated on product or service updates, participating in training programs, and sharing knowledge and best practices with team members to improve overall support effectiveness.

• Manage and administer the Microsoft Azure cloud environment, including provisioning, configuration, performance monitoring, policy governance, and security
• Design, develop, and implement highly available, multi-region solutions within Microsoft Azure
• Analyze existing operational standards, processes, and/or governance to identify and implement improvements
• Migrate existing infrastructure services to cloud-based solutions
• Manage security and access controls of cloud-based solutions Develop infrast

• Assessed testing effectiveness and consulted with web developers to implement adjustments
• Identified and resolved system issues and defects using manual testing
• Prevented project delivery delays, using Jira to facilitate project tracking
• Conducting product design reviews to identify potential issues and implement corrective action
• Facilitated effective decision-making by proactively participating in daily scrum stand- ups
• Curated comprehensive system testing reports following internal standards
• Addressed problems critically, implementing optimal solutions to boost overall system performance
• Directed quality control efforts based on current testing data and insights
• Optimized software testing to strengthen
• Quality Assurance (QA) measures
• Managed team of 5 QA’s with and delivered projects on time.

Created custom websites by harnessing HTML, CSS, and
JavaScript skills
Enhanced front-end performance through image optimization and clean coding practices, accelerating load times
Create landing page UI design with Figma
Implement landing page with HTML, Tailwind, Flowbite and
React
Built a custom dashboard with charts and a user profile
Created reusable components that made work much easier and the code base neat
Increased UI performance by 50% by eliminating unnecessary styles
Enabled accurate project progress tracking, producing clear reporting in GitHub and Jira
Environment: Git, Shell Scripts, Vscode.

• Designed and managed public/private cloud infrastructures on AWS using VPC, EC2, S3, CloudFront
• Elastic File System, RDS, Direct Connect, Route53
• Worked with Amazon IAM console to create custom users and groups
• Setup Life Cycle Policies for creation of new snapshots, deletion of old snapshots in S3 using S3 CLI tools and backing data from S3 to Glacier and Deep Glacier
• Worked on configuring security groups, setting up Elastic IP's and auto-scaling Configuration
• Used CloudWatch logs to move application logs to S3 and created Alarms based on applications' exceptions
• Deployed AWS resources using Cloud Formation, Terraform and Launch templates
• Responsible for Administering and maintaining Jenkins slaves on Linux (Debian/Ubuntu)
• Architected and implemented cloud solution for data migration from On-Premises Infrastructure to
• AWS Cloud
• Configured and managed various AWS Services including
• EC2, RDS, VPC, S3, Glacier, CloudFront, and Route 53
• Understanding Serverless and Lambda; SQS, SWF, SNS, API
• Gateway, Kinesis and Cognito Applications
• Add elasticity and scalability in AWS architecture; deploy AWS
• Route 53 for High-Availability
• Designed and implemented Security best practices at
• Instance, Subnet and VPC levels to fortifying Cloud infrastructure
• Focus on high-availability, fault tolerance, and auto scaling using AWS CloudFormation
• Created and maintained Account Policies & Roles on IAM
• Security Groups, and Access Control Lists
• Installed & configured IGW, Route Tables for public facing subnets and NAT for private-facing subnets on AWS VPCs
• Assigned EIP, configured Load Balancers and Health
• Checks, deployed RDS across multiple AZs for High
• Availability Architecture
• Environment: Git, Shell Scripts, AWS.

• Installed, configured Hypervisors to create Virtual
• Environment for 100s of VMs Servers
• Installed and administered Linux systems
• Mastery of file and folder navigation commands covering mkdir, cd., cd/, cd~, ls, pwd, clear; file editor: touch, cat, echo, nano; cp, mv, rm, find, locate, updated; switch users and sudo
• Frequently created Groups, Users, changed/deleted/modified Users, assigned file/folder ownership & permissions
• Profound knowledge of OSI, TCP/IP, IP Addressing and
• Networking with extensive Network troubleshooting experience in Linux Operating Environments
• Installed and configured the LAMP Stack architecture on Ubuntu Server for highly available and scalable web applications: Linux
• Security patching: configured Firewall access for IP
• Addresses, port numbers, Applications

• Support multipurpose cooperative
• Fortis micro finance bank incorporated
• Contact clients to gather financial data and documentation
• Analyze risks and approve or reject loan requests
• Calculate financial ratios (e.g., credit scores and interest rates)
• Set up payment plans
• Maintain updated records of loan applications
• Follow up with clients about loan renewals
• Monitor progress of existing loans
• Reviewing loan requests
• Assessing clients’ financial status
• Evaluating creditworthiness and risks