Communicative, professional and responsible person, very passionate about delivering the best work quality, that meets job demands and deadlines. Persistent and goal-oriented, who boldly steps out of comfort zone into new, challenging projects that brings improvement.
Expert, who establishes and maintains professional relationships with clients, colleagues and partners, have great negotiation skills, make quick decisions, manage stressful situations and organize work tasks very well.
Person with valuable work experience working on various projects in financial fraud investigation, anti-money laundering, risk management, legal fields. During work experience, implemented various anti-money laundering policies, contributed to successfully conducted investigations related to credit card financial operations. Expert, constantly improving knowledge in financial crime investigation and management, and associate future career with this field.
* Verification the authenticity of customer-provided identification documents.
* Cross-reference the information on the documents with external databases to ensure consistency and detect any discrepancies.
* Conduct thorough background checks on customers to assess their risk profile.
* Analyze the nature of the customer's business, source of funds, and purpose of the relationship to ensure compliance with regulatory requirements.
* Identify and report any unusual or suspicious activities that may indicate potential money laundering or fraud.
* Screen customer information against government-issued sanctions lists and watchlists to identify individuals or entities involved in illegal activities or prohibited by international regulations.
* Evaluate the risk associated with each customer based on their financial transactions, geographic location, industry, and other relevant factors.
* Update customer profiles and perform periodic reviews to ensure that the information on file is accurate and up-to-date.
* Timely communication with the clients in Swedish, Norwegian, and Danish markets.
* Organization and coordination of activities of the company reception department.
* Formation of work schedules and control of their compliance.
* Greeting and assisting clients in a professional and friendly manner. Management of incoming calls and emails.
* Transmitting the manager's instructions to other employees and overseeing their implementation.
* Overseeing general office operations and ensuring a well-organized office area.
* Communication with the company’s suppliers. Maintaining and ordering office supplies as necessary.
* Document formation, systemization and management.
* Strict adherence to confidentiality and discretion in processing sensitive data and information.
* Identifying unusual and suspicious client activities such as money laundering, terrorist financing, etc., and escalating any red flags and potential risks to the escalation team.
* Conduct in-depth investigations into customer backgrounds, including reviewing customer profiles, business relationships, and transaction histories.
* Conduct periodic internal reviews and audits to assess the effectiveness of AML policies, procedures, and controls.
* Identify and address any gaps or weaknesses in the AML program, making recommendations for improvements.
* Provide AML training to staff members and other relevant stakeholders to enhance awareness of money laundering risks and regulatory requirements.
* Handling sensitive or confidential information by meeting GDPR laws.
* Ensured High level of customer service, assist customers in locating products, answering questions about pricing, promotions, and store policies.
* Process customer purchases accurately and efficiently using cash registers, barcode scanners, or other point-of-sale (POS) systems.
* Store management including opening and closing.
* Billing management including cash and credit card.
* Constant attention to store order and cleanliness.
* Preparing deliveries and shipments with special attention to detail.
* Monitor and restock items at the checkout area.
* Assist in periodic inventory counts and report discrepancies to the appropriate personnel.