Arshita Sharma
Vilnius ,Lithuania
Summary
Detail-oriented Billing Resolution Specialist with hands-on experience in resolving client billing issues, managing account reconciliations, and supporting financial operations. Skilled in invoicing, payment tracking, and using financial software, including SAP and advanced Excel. Certified in HR Management, Payroll, Inventory Management, and Excel, with strong analytical and problem-solving abilities. Proven track record in client communication and maintaining accurate financial records under tight deadlines. Seeking to join the Citco Vilnius Winter 2025/26 Internship Program in the Client Services Department to apply my billing and reconciliation expertise while gaining deeper exposure to accounting operations.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Billing resolution specialist
Neo Health Care
05.2020 - 06.2022
- Coordinated closely with the finance department to streamline invoicing policies, increasing efficiency.
- Resolved customer billing issues by liaising with representatives from other departments.
- Identified instances of overbilling with a thorough review of account histories and transactions.
- Managed complex cases of unpaid bills, reducing potential revenue loss.
- Supported colleagues during peak times by taking on additional responsibilities.
Education
Bachelor of Business Administration - Business Management
Vilnius University
Vilnius, Vilnius City Municipality 09/2022 -
Skills
- Account reconciliation expertise
- Bookkeeping experience
- Invoicing and payment tracking
- Billing systems knowledge
- Financial software usage (including SAP)
- Advanced Microsoft Excel
- Database management aptitude
- Client communication & relationship management
- Time management & meeting deadlines
- Team collaboration
Certification
LinkedIn Learning- Excel: Introduction to Formulas and Functions.
LinkedIn Learning- HR Guidelines Everyone Should Know.
LinkedIn Learning- Inventory Management Foundation.
LinkedIn Learning- Human Resources: Payroll.
Timeline
Billing resolution specialist
Neo Health Care
05.2020 - 06.2022
Bachelor of Business Administration - Business Management
Vilnius University
09/2022 -