Augustas Pampikas
Waiter, Courier
Kristiansand, Elvegata 30
Summary
I am an energetic and attentive person. I strive for good results and do my job to the end. I listen to instructions and follow them responsibly. Motivated person, with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Experienced with providing attentive and personalized service to guests in bustling restaurant setting. Utilizes strong multitasking abilities to manage tables and deliver prompt service. Track record of maintaining welcoming atmosphere and addressing guest needs efficiently.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Restaurant Waiter
Health Resort ,,Gradiali"
09.2024 - 01.2025
- Work in the restaurant of the ,,Gradiali“ health resort - ,,Pineta”
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- I was able to take care of 8-10 tables at the same time.
- Smooth and attentive service to guests, whether at dinner or during a concert
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Courier
"Barbora''
06.2023 - 12.2023
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Reduced fuel consumption by implementing efficient driving techniques and carefully planning routes.
- Managed and delivered approximately 40-50 orders per day.
- Comunication with clients and customer service to deliver orders smoothly
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Contacted customers to confirm delivery details and locations.
Restaurant Waiter
,,Pachamama" Dinner Club
05.2021 - 03.2023
- As a waiter, I took care of guests in one of the most popular restaurants in Vilnius
- I was able to take care of 8-10 tables at the same time. I was serving big events also, from 20 to 30 people at once.
- I was taking care of most famous actors, musicians, politicians and most rich people in Lithuania. Restaurant was very popular place in Vilnius.
- My main responsibility was to provide a warm welcome, introduce the best menu choices, provide quality service and communicate professionally with guests
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Warehouse Worker
UAB ,,Barbora"
10.2020 - 05.2021
- Company Overview: www.barbora.lt
- I got a job at Barbora when the quarantine period started
- Loaded, unloaded, and moved material to and from storage and production areas.
- We were the biggets home delivery store. We were able to prepare and deliver around 6000 orders per day.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- www.barbora.lt
Restaurant Waiter
UAB ,,Titanikas"
05.2020 - 10.2020
- As a waiter, I took care of guests in the entertainment centre in Lithuania resort.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- I was able to take care of 10 - 15 tables at the peak time.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Seasonal work
- www.titanikas.lt
Waiter
Hobo Mediterraneo
01.2020 - 04.2020
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Promoted specials or upsold items to increase average check amount.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- The employment contract was terminated at the start of the quarantine.
Hotel Waiter
Kapetanios Bay Hotel
05.2019 - 10.2019
- Acted as a liaison between guests and other hotel departments, facilitating communication to provide seamless customer experiences.
- Monitored dining room activity closely to anticipate customer needs proactively before they arose or escalated into larger issues.
- Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
- Assisted in training new waitstaff, sharing best practices to improve team performance and guest satisfaction levels.
- Seasonal work in Cyprus
- Service in English
Customer Service
LMC
02.2016 - 12.2016
- Customer service in a clothing store in Norway
- Provided excellent customer service, addressing patient concerns promptly and professionally.
- I was able to take care of shop alone, that was around 200 square meters size.
- Supported visual merchandising efforts by assembling eye-catching displays that adhered to company standards and showcased featured products.
- Accomplished multiple tasks within established timeframes.
- Completed point of sale opening and closing procedures.
- Service in English.
Education
High School Diploma -
Šiauliai ,,Sports Gymnasium Highschool"
Šiauliai, Lithuania 04.2013 - 01.2015
High School Diploma -
Šiauliai ,,Romuvos" Gymnasium
Lithuania , Šiauliai 09.2007 - 11.2013
Skills
Service quality
Food presentation
Problem-solving
Upselling techniques
Banquet coordination
Conflict management
Time management
Excellent driving skills
Package pickup and delivery
Attention to detail
Personal Information
Date of Birth: 04/07/96
Positive , motivated and open minded person.
Former basketball player.
Additional information
I have driving license (B) for 7 years.
Basketball, Healthcare
I like to stay active during my freetime. I was a professional basketball player, so basketball is my favourite thing to do beside work. Healthcare is very interesting for me , because i take care of my health and always seeking for ways, how to stay healthy and how to improve myself. By that, i am capable to help or advice others if they are needed. I have some individual acitivities, where i share usefull information with others. My dreams is to create communities of poeple, who are healthy, positive and open minded. Nature is a place, where i spend most of my freetime.
Timeline
Restaurant Waiter
Health Resort ,,Gradiali"
09.2024 - 01.2025
Courier
"Barbora''
06.2023 - 12.2023
Restaurant Waiter
,,Pachamama" Dinner Club
05.2021 - 03.2023
Warehouse Worker
UAB ,,Barbora"
10.2020 - 05.2021
Restaurant Waiter
UAB ,,Titanikas"
05.2020 - 10.2020
Waiter
Hobo Mediterraneo
01.2020 - 04.2020
Hotel Waiter
Kapetanios Bay Hotel
05.2019 - 10.2019
Customer Service
LMC
02.2016 - 12.2016
High School Diploma -
Šiauliai ,,Sports Gymnasium Highschool"
04.2013 - 01.2015
High School Diploma -
Šiauliai ,,Romuvos" Gymnasium
09.2007 - 11.2013
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