Bakhytzhamal Mukhamedualiyeva
Alytus
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level client service agent position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Office Manager
Insurance Company "ASKO"
09.2017 - 06.2019
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Sales and Service Manager
Joint-Stock Company "Kazakhtelecom"
03.2014 - 07.2017
- Enhanced customer satisfaction rates by delivering exceptional service and promptly addressing concerns.
- Drove successful negotiation efforts with suppliers to secure favorable pricing agreements, ultimately reducing overall costs.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Education
Information Technology
IT Switcher
Bachelor of Science - Economics
Economics And Statistics Academy
Kostanay, Kazakhstan05.2014
Skills
- Office Management
- Customer Service
- Negotiation expert
- Deadline-oriented
- Quality Assurance
Languages
Kazakh, Russian
Native language
English
Intermediate
B1
Lithuanian
Beginner
A1
Turkish
Elementary
A2
Timeline
Office Manager
Insurance Company "ASKO"
09.2017 - 06.2019
Sales and Service Manager
Joint-Stock Company "Kazakhtelecom"
03.2014 - 07.2017
Information Technology
IT Switcher
Bachelor of Science - Economics
Economics And Statistics Academy
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