Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bakhytzhamal Mukhamedualiyeva

Alytus

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level client service agent position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Office Manager

Insurance Company "ASKO"
09.2017 - 06.2019
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Sales and Service Manager

Joint-Stock Company "Kazakhtelecom"
03.2014 - 07.2017
  • Enhanced customer satisfaction rates by delivering exceptional service and promptly addressing concerns.
  • Drove successful negotiation efforts with suppliers to secure favorable pricing agreements, ultimately reducing overall costs.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.

Education

Information Technology

IT Switcher

Bachelor of Science - Economics

Economics And Statistics Academy
Kostanay, Kazakhstan
05.2014

Skills

  • Office Management
  • Customer Service
  • Negotiation expert
  • Deadline-oriented
  • Quality Assurance

Languages

Kazakh, Russian
Native language
English
Intermediate
B1
Lithuanian
Beginner
A1
Turkish
Elementary
A2

Timeline

Office Manager

Insurance Company "ASKO"
09.2017 - 06.2019

Sales and Service Manager

Joint-Stock Company "Kazakhtelecom"
03.2014 - 07.2017

Information Technology

IT Switcher

Bachelor of Science - Economics

Economics And Statistics Academy

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Bakhytzhamal Mukhamedualiyeva