Barnabas kpemogena Elogies
Vilnius
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technical Support Product Specialist
MWT Solutions
02.2024 - Current
- Active Directory Management
- IT Security Operations
- Information Technology Infrastructure management
- Network security management
- Endpoint Security
- Endpoint Central management
- Mobile Device management
- Managed firewall configurations to maintain optimal levels of network protection while allowing for necessary business operations.
- Conducted thorough risk assessments for proposed projects or changes in technology infrastructure, highlighting potential vulnerabilities before implementation could begin.
- Utilized network monitoring tools to detect potential intrusions or unauthorized activities, resulting in timely incident response actions.
- Assisted with implementation and support of network monitoring tools.
CSP IT specialist
Booking.com
01.2022 - 01.2024
- Built relationships internally and externally to progress business growth
- Offered detailed IT support to our customers on product and service benefits
- Handled requests from our customers, guided our pattern on IT knowledgeable service and support, continually achieving positive customer feedback
- Adhered strictly to policies and procedures for continued company compliance
- Offered prompt IT solutions to maintain customer satisfaction
- Improved overall network capabilities by implementing new connectivity configurations
- Completed company system upgrades to increase end-user efficiency
IT System Administrator
Webin
06.2019 - 11.2021
- Responsibilities include performing network maintenance
- Setup Virtual Machines / Servers
- Create user account, and manage user account
- Group policy and configure computers
- Active directory management
- DNS and DHCP configuration
- Deployed software and system updates
- Reinforced disaster recovery operations and performed periodic data back-ups to strengthen network security
- Managed system cybersecurity, implementing firewall, antivirus software, and VPN for fewer cyber attacks
Education
Bachelor of Science - software Engineering
Siauliai University
06.2016
Master of Science - Business Management
Kliapeda University
06.2021
Skills
- Managing Server IT security
- Windows server administration
- Active Directory
- Microsoft Azure
- Cryptology/Encryption
- Network security management
- TCP/IP and WAN
- Problem Solver skill
- Technical Support
- TCP/IP
- Network diagnostics
- Network configuration
- Risk Assessment
- VPN Management
- Network protocols
Certification
- CompTIA a+ CyberSecurity
- CompTIA a+ Network
- Microsoft Cybersecurity Identity and Access Solutions using Azure AD
- Microsoft Cybersecurity Threat Vectors and Mitigation
- Microsoft Networking and Cloud Computing
- Google IT System Administration and Infrastructure Services
Timeline
Technical Support Product Specialist
MWT Solutions
02.2024 - Current
CSP IT specialist
Booking.com
01.2022 - 01.2024
IT System Administrator
Webin
06.2019 - 11.2021
Bachelor of Science - software Engineering
Siauliai University
Master of Science - Business Management
Kliapeda University
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