Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
PERSONAL Development
Timeline
Generic

Bronius Serdikauskas

Vilnius

Summary

Developed strong customer service skills in fast-paced airport setting, focusing on resolving passenger issues and ensuring seamless travel experiences. Effective in multitasking and managing time-sensitive situations, contributing to operational efficiency. Seeking to transition into new field, bringing background of reliability and adaptability.

Overview

3
3
years of professional experience

Work History

Airport Passenger Service Agent

Vilnius Airport
03.2024 - Current
  • Support 1,000+ passengers daily, ensuring smooth check-ins, seamless boarding, and hassle-free baggage experiences.
  • Coordinate daily operations for 12+ airlines.
  • Trained and onboarded 50+ beginner passenger service agents.
  • Managed real-time updates on flight changes, delays, and gate shifts.


Logistics Coordinator

Site Transportation
08.2023 - 05.2024
  • Coordinated and responded to 50+ daily logistics inquiries.
  • Communicated with 10+ truck drivers and shippers daily, ensuring timely deliveries and smooth logistics operations.
  • Managed and optimized logistics data, and created work schedules for drivers.


Logistics Recruiter

Aritra Transportation
01.2023 - 08.2023
  • Proactively sourced and recruited truck drivers.
  • Interviewed 2,000+ candidates for truck drivers.
  • Assessed drivers' performance, ensuring high standards and efficiency.

Education

Hotel And Restaurant Business Management - undefined

Vilnius College
Vilnius
06.2021

Skills

  • Proficient in DCS software
  • Microsoft 365 proficiency
  • Strong multitasking
  • Adaptability under pressure
  • Exceptional communication

Languages

English- (80/100)
Lithuanian- (100/100)

Hobbies and Interests

High-Ticket Sales, E-commerce, Crypto, Travel, Cooking, Football, Aviation

PERSONAL Development

  • Active Member of the Undeniable Closer Mastermind Group
  • 08/2024 - Present
  • UCM program provides mentorship, daily calls, accountability, and training on sales techniques and vetting job offers.
  • Improving English skills through Preply app.
  • 09/2024 - Present

Timeline

Airport Passenger Service Agent

Vilnius Airport
03.2024 - Current

Logistics Coordinator

Site Transportation
08.2023 - 05.2024

Logistics Recruiter

Aritra Transportation
01.2023 - 08.2023

Hotel And Restaurant Business Management - undefined

Vilnius College

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Bronius Serdikauskas