Chioma Evelyn Ihenson
Lithuania
Summary
Reliable and detail-oriented professional skilled in providing compassionate support and effective communication to individuals of all ages. Experienced in managing sensitive information with accuracy and dedicated to fostering positive experiences through active listening and problem-solving. Thrives in both individual and team-oriented settings, committed to supporting patient care and administrative functions with empathy, accountability, and a collaborative spirit.
Overview
15
15
years of professional experience
6050
6050
years of post-secondary education
Work History
Warehouse Operations Specialist
Baltic Fresh Fruit
Lithuania
09.2021 - 11.2024
- Streamlined operational procedures for improved efficiency.
- Managed and coordinated project tasks to meet deadlines.
- Coordinated logistics for smooth operation of daily tasks, optimising workflow.
- Ensured compliance with industry regulations by enforcing strict protocols.
Office Assistant
West Coast Group
Abu Dhabi
09.2019 - 01.2021
- Handled basic invoicing and mail management for office staff.
- Performed general administrative tasks such as photocopying, faxing and mailing; ensured smooth day-to-day functioning.
- Updated database regularly ensuring accessibility of current information when needed.
- Scheduled appointments effectively to ensure efficient time management for executives.
Patient Relations Specialist
University of Port Harcourt Teaching Hospital
Nigeria
09.2013 - 04.2019
- Compiled daily reports of patient feedback by recording comments and complaints.
- Expedited resolution of billing issues, minimized financial stress for patients.
- Facilitated appointments for patients to streamline their hospital visits.
- Set and monitored performance targets for optimized service-user care.
Accounts Administrator
Nasfah Hotels Limited
Niger State, Nigeria
02.2010 - 03.2012
- Increased efficiency with meticulous invoice and payment processing.
- Ensured accurate record keeping, resulting in seamless audits.
- Reconciled accounts and prepared month-end documentation for accurate reporting and recordkeeping.
- Maintained detailed and current records of inventory, personnel activities and business finances.
Education
Bachelor of Science - Social work
Klaipėda University
Post Graduate Diploma - International Affairs
University of Port Harcourt
08.2015
Bachelor of Science - Educational Management/Economics
University of Port Harcourt
04.2010
Skills
- Time management Skills
- Data entry
- Case Management
- Client Documentation and Record-keeping
- Good Communication and Interpersonal Skills
- Ability to work independently and in group settings
- Attention to details
- Microsoft Office proficiency
- Problem-Solving Skills
Timeline
Warehouse Operations Specialist
Baltic Fresh Fruit
09.2021 - 11.2024
Office Assistant
West Coast Group
09.2019 - 01.2021
Patient Relations Specialist
University of Port Harcourt Teaching Hospital
09.2013 - 04.2019
Accounts Administrator
Nasfah Hotels Limited
02.2010 - 03.2012
Bachelor of Science - Social work
Klaipėda University
Post Graduate Diploma - International Affairs
University of Port Harcourt
Bachelor of Science - Educational Management/Economics
University of Port Harcourt
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