Darija Mickūnienė
Kaunas,Lithuania
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Team leader
Transcom Worldwide Vilnius
Kaunas , Lithuania
03.2023 - Current
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Coached team members through new or difficult workflows.
- Delegated tasks to make best use of individuals' skills.
- Supported team to overcome new challenges by forecasting knowledge and skills gaps.
Recource Planning Point of Contact
Transcom Worldwide Vilnius
Kaunas , Lithuania
06.2019 - 02.2023
- Developed data-driven performance metrics to monitor and optimise key processes.
- Analysed large data sets to uncover trends and insights, driving continuous improvement initiatives, and informed business decisions.
- Led the Resource Planning Team in the COPC process.
- Created new and improved old process documentations.
Data analyst
Transcom Worldwide Vilnius
Vilnius , Vilnius City Municipality
03.2016 - 05.2019
- Analysed historical data to develop accurate forecasts, improving resource allocation and operational efficiency.
- Managed end-to-end scheduling processes, ensuring optimal alignment of staff, resources, and timelines to meet project goals.
- Created detailed performance reports to identify trends, and provide actionable insights for continuous process improvement.
- Applied data analysis techniques to optimise workflows, reducing bottlenecks, and increasing overall productivity.
Credit controller & CSR leader
Pernod Ricard
Vilnius , Vilnius City Municipality
08.2014 - 02.2016
- Contacted customers about overdue payments by phone, letter and email.
- Monitored outstanding balances and followed up payments.
- Chased clients to procure payments in line with agreed terms and conditions.
- Implemented social awareness projects inside the company, and outside with the company's partners.
Logistics coordinator
Transcom Worldwide Vilnius
Vilnius , Vilnius City Municipality
06.2013 - 07.2014
- Worked with warehouse teams to plan and execute shipments.
- Prepared logistics documentation, including picking and packing slips.
- Completed shipment documentation to company standards.
- Liaised with warehouse colleagues and clients to plan timely transportation of goods.
Education
Bachelor of Economics - Finance
Vilnius University
Vilnius, Vilnius City Municipality 09.2010 - 05.2014
Master of Business Administration - International Business and Project Management
Kaunas University of Technology
Kaunas, Lithuania 09.2019 - 05.2021
Yellow Belt - Lean Six Sigma
RK Organizational Excellence Institute - ROI
07.2024 - 08.2024
Skills
- Leadership skills
- Strategic planning
- Issue resolution
- Training and Development
- Project Management
- Process Improvement
- Complex resource management
- Employee performance reviews
- Team development strategies
- Team performance data analysis
- Team target forecasting
- Employee coaching and mentorship
- KPI management
Languages
Lithuanian
Native
English
Advanced
Italian
Beginner
Affiliations
- Hiking
- Travelling
Timeline
Yellow Belt - Lean Six Sigma
RK Organizational Excellence Institute - ROI
07.2024 - 08.2024
Team leader
Transcom Worldwide Vilnius
03.2023 - Current
Master of Business Administration - International Business and Project Management
Kaunas University of Technology
09.2019 - 05.2021
Recource Planning Point of Contact
Transcom Worldwide Vilnius
06.2019 - 02.2023
Data analyst
Transcom Worldwide Vilnius
03.2016 - 05.2019
Credit controller & CSR leader
Pernod Ricard
08.2014 - 02.2016
Logistics coordinator
Transcom Worldwide Vilnius
06.2013 - 07.2014
Bachelor of Economics - Finance
Vilnius University
09.2010 - 05.2014
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