Denis Sama
Resumen profesional
Vendedor con amplia experiencia en el sector minorista y gran vocación por la atención al cliente. Empleo mis aptitudes comerciales para ofrecer la mejor imagen de la marca y promover las ventas. Busco aportar mis conocimientos a una empresa orientada a los resultados.
Datos destacados
13
13
years of professional experience
4
4
years of post-secondary education
Experiencia
Sales Representative (Spanish Market)
Janolex
05.2025 - 12.2025
- Identify and engage prospective clients in Spain, assessing their needs to deliver customized solutions.
- Maintain strong, consistent communication with current clients to support satisfaction and long-term partnerships.
- Effectively present UAB Janolex product offerings, emphasizing key advantages and value.
- Monitor market trends to uncover emerging business opportunities.
- Develop tailored proposals that align with client objectives.
- Conduct transparent negotiations focused on achieving mutually beneficial outcomes.
- Janolex.com sodocasa.es
Sales Representative (Spanish Market)
Primerarus
04.2020 - 11.2024
- Providing remote assistance and customer service in the Latin American market field; providing efficient remote technical support and help.
- Resolving queries and problems, guaranteeing satisfaction of the clients.
- Effective promotion and sale of high-value services.
- Attracting and integrating clients into the Latin American market.
Representative (Spanish Market)
Melex.io
03.2016 - 09.2024
- My responsibilities included providing comprehensive support to our clients as an Account Manager.
- I ensured the security and proper functioning of their accounts, monitored all movements and activity within the platform, and managed cryptocurrency purchases and transactions.
- I also assisted clients with any questions or issues, guided them through platform processes, and helped optimize their overall user experience to ensure smooth and efficient operations.
Support Customer
Haitech
01.2013 - 01.2016
- In my role as a customer service specialist, I implemented several modern tools to improve efficiency and customer satisfaction:
- Live Chat: I coordinated real-time support, resolving queries instantly and improving the customers' experience.
- Email: I handled detailed queries, providing clear answers and effective solutions.
- Social media: I managed interaction with customers on platforms such as Twitter, Facebook, and Instagram, resolving concerns and strengthening the company's presence on social media.
Formación
Higher (bachelor) - Informatic Specialty
Educational institution
01.2002 - 01.2006
Enfatiza tus habilidades clave
- Trabajo en equipo
- Servicio al cliente
- Venta de productos y servicios
- Disponibilidad horaria
Idiomas
Spanish
Nativo
C2
English
Intermedio avanzado
B2
Russian
Intermedio avanzado
B2
Lithuanian
Básico
A2
Personalizado
Arnas Grigaravičius, Head of B2C Sales, +370 674 84987, arnas.grigaravicius@janolex.com, Janolex.com
Cronología
Sales Representative (Spanish Market)
Janolex
05.2025 - 12.2025
Sales Representative (Spanish Market)
Primerarus
04.2020 - 11.2024
Representative (Spanish Market)
Melex.io
03.2016 - 09.2024
Support Customer
Haitech
01.2013 - 01.2016
Higher (bachelor) - Informatic Specialty
Educational institution
01.2002 - 01.2006