Dionis Regus
Vilnius,58
Summary
Dynamic and results-oriented Sales Professional with over 7 years of demonstrable success in luxury retail environments in London, and 2 years in Dubai. Consistently surpassing sales targets. Specialize in cultivating client relationships and adeptly translating customer needs into increased sales and brand loyalty. Recognized for delivering exceptional customer service, maintaining a consistent level of customer service and customer satisfaction. Proficient in product knowledge, strategic visual merchandising, and effective conflict resolution. Eager to leverage expertise in customer service to contribute to success of new team.
Overview
12
12
years of professional experience
Work History
Professional Caregiver
Home Instead Senior Care Home
03.2021 - Current
- The pandemic affected retail industry, since than I had to requalify, based on exiting opportunity.
- Provided compassionate care and support to individuals in need, fostering positive and nurturing environment. Responsibilities included assisting with daily activities, administering medication, and ensuring safety and well-being of clients. Demonstrated empathy and patience in addressing unique needs of each individual, while upholding professionalism and respect for their dignity and autonomy.
Senior Sales Associate
Boggi Milano
01.2020 - 02.2021
- Consistently exceeded monthly sales targets, averaging 12% growth for two consecutive years through personalized customer service and comprehensive product knowledge
- Achieved exceptional 98% customer satisfaction rating by actively listening to client needs, recommending suitable products, and surpassing expectations
- Cultivated loyal customer base of 20 high-value clients, resulting in 15% increase in repeat customer purchases exceeding £10,000 per quarter.
Brand Specialist
Brunello Cucinelli
03.2018 - 12.2019
- Surpassed company sales goals and contributed to £50,000 revenue increase within one year through exceptional customer service and in-depth brand knowledge
- Implemented data-driven visual merchandising strategies that boosted sales conversion by 8%
- Collaborated with marketing team to develop engaging in-store promotions, resulting in 20% increase in foot traffic and 15% rise in sales of limited-edition collections.
Sales Consultant
Canali, Tom Ford
06.2015 - 02.2018
- Achieved consistent sales target surpassments across multiple luxury brands, averaging 8% increase
- Maintained high customer retention rate of 85%, with repeat clients contributing to 20% of overall sales
- Executed visually captivating sales floor layouts reflecting seasonal trends and brand identity, enhancing customer experience and driving product discovery.
Sales Consultant
Etro Paris Gallery
01.2012 - 01.2014
- Importance of customer service in retail
- Familiarization with the products/services offered by the company
- Handling customer complaints and resolving issues
- Operating cash registers and processing transactions
- Working effectively with colleagues and supervisors
- Utilizing POS systems and other sales-related software.
Education
Ph.D. - Business Administration
University Perspectiva International
Moldova Some College (No Degree) - Language
Orizont Lyceum
Moldova Skills
- Product Knowledge
- Customer Relationship Management
- Effective Communication
- Sales Negotiation
- Strategic Visual Merchandising
- Conflict Resolution
- Caregiving Expertise
- Medication Administration
- Safety Protocols
Languages
English
Italian
Turkish
Moldavian/Romanian
Russian
Language
Languages: English (both written and spoken to native level), Italian (advance level), turkish(communicative level). Mother tongues: (Moldavian/Romanian, Russian).
Timeline
Professional Caregiver
Home Instead Senior Care Home
03.2021 - Current
Senior Sales Associate
Boggi Milano
01.2020 - 02.2021
Brand Specialist
Brunello Cucinelli
03.2018 - 12.2019
Sales Consultant
Canali, Tom Ford
06.2015 - 02.2018
Sales Consultant
Etro Paris Gallery
01.2012 - 01.2014
Ph.D. - Business Administration
University Perspectiva International
Some College (No Degree) - Language
Orizont Lyceum
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