Excel
Domantas Tabulevicius
Summary
Hardworking Client Support Specialist with terrific problem-solving and troubleshooting skills. Engaging and personable to promote a "client first" mentality and dedicated to contributing to team-based environments. Self-motivated Client Support Specialist with excellent support and technical skills. Highly effective at juggling multiple projects at once. Known for providing top-notch and individualized client support. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Client Support Specialist
Revel Systems
Vilnius
08.2022 - Current
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
- Interacted with team members across departments to research and resolve customer issues.
- Provided suggestions for process, application or documentation improvement.
- Resolved technical issues over phone with 10 to 20 customers daily.
- Recommended products to customers, thoroughly explaining details.
- Educated customers about billing, payment processing and support policies and procedures.
- Developed and updated databases to handle customer data.
Accommodation Assistant
CityWest Hotel
Dublin
09.2017 - 05.2018
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Education
High School Diploma -
Marijampolės "Sūduvos" Gimnazija
Marijampole, Lithuania 09.2011 - 07.2015
Skills
Interpersonal and written communication
Software
Word
Linux
Windows
Slack
HTML
Mac OS
Interests
New technologies and all the surrounding industries around them
Multimedia
Automobiles
Computers
Games
IT
The Information Technology industry is one of the fastest-growing sectors worldwide providing jobs full of opportunities for professional success. The opportunities in every sector, and multiple career paths. I have been interested in this industry ever since I was a small child and growing up this interest never faded. Even to this day I still keep up with new tendencies and new technologies, I even take interest in legacy hardware and how to support it.
Timeline
Client Support Specialist
Revel Systems
08.2022 - Current
Accommodation Assistant
CityWest Hotel
09.2017 - 05.2018
High School Diploma -
Marijampolės "Sūduvos" Gimnazija
09.2011 - 07.2015
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