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DOMINYKAS JUODELIS
Vilnius, Lithuania
Summary
Bachelor of Management and Marketing from University of ISM. Work experience at Metso, compliance (KYC, AML) and customer support of Wolt. C1 English language skills. I am attentive to detail, diligent, eager to improve, excellent at time management, a quick learner, able to get along and work well in a team and have experience working and communicating with partners, third-parties, and clients.
Overview
2
2
years of professional experience
Work History
Support Associate
Wolt
09.2024 - Current
Effective and fast communication and support for customers and partners. Coordinated analysis of emerging problems and their quick resolution. Use of Converse, Intercom and Aircall applications. Communication via e-mail, telephone and messages. Writing a bachelor's thesis on how to improve communication efficiency between customer support, venues and couriers.
Summer Trainee, Compliance
Metso
06.2023 - 08.2023
Experience in AML and KYC, conducting due diligence checks and risk assessments, knowledge of SAP software, as well as FastTrack and Salesforce. Communication with partners, third-parties, working on their verifications, client on-boarding, creating a SAP application guide for the Compliance area.
Education
Bachelor of Business Management - Business Management And Marketing
ISM University of Management And Economics
Vilnius, Lithuania02-2025
Skills
- Multitasking and prioritizing
- Fluent in english
- Attentive to detail
- Time management
- Problem-solving
- Teamwork and collaboration
Interests
Timeline
Support Associate
Wolt
09.2024 - Current
Summer Trainee, Compliance
Metso
06.2023 - 08.2023
Bachelor of Business Management - Business Management And Marketing
ISM University of Management And Economics
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