Summary
Overview
Work history
Skills
Languages
Timeline
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Dominykas Skirmantas

Summary

Charismatic and driven individual with background in customer service and hospitality. Possesses strong communication and problem-solving skills, paired with ability to work well under pressure. Aims to create memorable experiences and contribute to thriving bar environment.

Customer-focused bar professional with conversational skills, drinks knowledge and dedication to guest safety. History of keeping bar profitable and fun place for customers.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

6
6
years of professional experience

Work history

Bartender

Nisha craft beer bar
Kaunas, Kauno rajonas
05.2022 - Current
  • Maintained a clean and organised bar, enhancing customer satisfaction.
  • Provided excellent service to customers, resulting in repeat business. Some customers specifically took interest in when I was working to come to me and have a chat and get good recommendations on drinks.
  • Took special interest in every single client, so that they would be interested in craft beer scene and would become repeat customers.
  • Tasted many things and learned a specific way to describe them so that people would more easily understand the complex language of beer culture.
  • Handled cash transactions securely minimising risk of theft or fraud.
  • Processed payments accurately reducing discrepancies at end of shift tallying.
  • Recommended drinks to customers, increasing overall sales.
  • Assisted in menu planning offering innovative ideas based on popular preferences.
  • Created an inviting atmosphere through friendly interaction with customers.
  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Trained new staff members effectively, ensuring top-notch service standards were maintained.
  • Welcomed guests with friendly conversation and fun atmosphere. Talked with many of them for many hours, didin't matter if they were local (lithuanian) or someone from abroad.
  • Served guests spirits, lagers and stouts at bar.
  • Input orders into register, calculated bills and collected payments.
  • Tapped and attached new kegs, avoiding disruptions in supply for patrons.

Volunteer coordinator

Trenkturas
Vilnius, Vilniaus rajonas
06.2019 - 05.2023
  • Created a welcoming atmosphere, thus promoting a sense of belonging among volunteers.
  • Provided ongoing support for volunteers to ensure their wellbeing and motivation.
  • Led volunteer orientation sessions, improving understanding of organisational values and objectives.
  • Managed my time quite well and took priority in voluteers, so that they wouldn't be cold while working outside and would have enough food at dinner or lunch time.
  • Took shifts from voluteers if the hours that they worked for were too long, to ensure their high morale and health.
  • Communicated with teams up to 50 volunteers, dedicating specific task for everyone and overseeing the correct completion of the task, aswell as volunteer satisfaction.
  • Managed potential conflicts among team members effectively, maintaining harmony within the group.
  • Worked with personal information of every single voluteer, ensuring that information doesn't get leaked and is safe.
  • Organised regular meetings for improved communication amongst team members.
  • Ensured an efficient allocation of resources through proper planning and coordination.
  • Streamlined the onboarding process to make it easier for new volunteers to get started quickly.
  • Enhanced volunteer satisfaction with frequent recognition and reward schemes.

Retail worker

Maxima
Kaunas, Kauno rajonas
06.2021 - 08.2021

Skills

  • Strong memory retention
  • Bar equipment usage
  • Patience endurance
  • Entertainment aptitude
  • Composure under pressure
  • Positive attitude
  • Social perceptiveness
  • Calm demeanour
  • Customer engagement
  • Money handling
  • People Management
  • Customer Service
  • Quality Assurance
  • Relationship-building
  • Emotional intelligence
  • Hospitality service expertise

Languages

Lithuanian
Native
English
Advanced
C1

Timeline

Bartender

Nisha craft beer bar
05.2022 - Current

Retail worker

Maxima
06.2021 - 08.2021

Volunteer coordinator

Trenkturas
06.2019 - 05.2023

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Dominykas Skirmantas