Dovydas Leskauskas
Kėdainiai
Summary
Developed valuable skills in fast-paced customer support environment, including effective communication and problem-solving. Transitioning into new field with focus on leveraging these abilities to succeed. Committed to utilizing transferrable skills to contribute positively to new team.
Overview
1
1
year of professional experience
Work History
Customer Support Consultant
Balticmobiles
02.2025 - Current
- Enhanced customer satisfaction by efficiently resolving technical issues and providing exceptional support.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Provided empathetic support to customers during challenging situations, leading to increased trust and loyalty.
Cashier
Prezo
12.2024 - 02.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
President
MMB "Kuba"
12.2023 - 11.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Provided excellent project management skills, ensuring that all marketing initiatives were executed on time and within budget constraints.
- Maintained an up-to-date knowledge of industry trends, ensuring store offerings remained competitive in the market.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Education
High School Diploma -
"Atžalyno" Gimnazija
Kėdainiai05-2026
Skills
- Data Analysis Using Excel
- Photo Editing Proficiency
- Photoshop
- Presentation Design
- Complaint handling
- Software troubleshooting
- Problem-solving
- Time management
- Live chat support
- Teamwork and collaboration
Languages
Lithuanian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Personal Information
Date of Birth: 01/25/2007
Hobbies and Interests
- Customer service
- Telecommunications
- Services
Personal Traits
- Strong communication and problem-solving skills
- Focused on leveraging transferrable skills for success in a new team
Timeline
Customer Support Consultant
Balticmobiles
02.2025 - Current
Cashier
Prezo
12.2024 - 02.2025
President
MMB "Kuba"
12.2023 - 11.2024
High School Diploma -
"Atžalyno" Gimnazija
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