Evelin Kocsis
evelin.kocsis1@gmail.com
Siauliai
Summary
Perfectionist and detail orientated individual with friendly and emphatic personality and excellent English and Hungarian Language skills. Determined and experienced in customer service. Motivated to maintain customer satisfaction and contribute to company success. Pursuing a new role where hard work and dedication will be highly valued.
Overview
16
16
years of professional experience
Work History
Career Sabbatical to Take Care of Children/Home Manager
My Home
Siauliai, Lithuania
06.2021 - Current
- Spent almost 2 years parenting baby boy, now eager to get back to full time work. During this time gained further experience in organization and problem solving, budgeting, communication skills and emotional intelligence. Maintained energy and enthusiasm in fast-paced environment. Improved operations through consistent hard work and dedication. Exceeded goals through effective task prioritization and great work ethic.
Restaurant Waitress
ALLIBELL LTD
Dublin, Ireland
07.2017 - 05.2021
- Delivered exceptional customer service by leveraging extensive knowledge of specials and currently available items and creating welcoming, positive experiences. Investigated and resolved customer inquiries and complaints quickly while sustaining calm and congenial manners.
Career Sabbatical to Take Care of Children /Homemaker
My Home
Dublin, Ireland
01.2016 - 06.2017
- Parented baby girl. During this time learned key knowledge in child care and psychology, healthy meal preparation, and child safety. Used critical thinking to break down problems, evaluate solutions and make decisions.
- Studied Business Management at IBAT College , Dublin, Ireland
- Studied English for Business at Shaw Academy
Assistant Front of House Manager
Compass Catering
Dublin, Ireland
11.2006 - 12.2015
- Responsible for meeting day to day demands of business by working alongside Manager to lead and motivate team to drive sales, quality, standards and provide exceptional customer service in accordance with company mission.
- Handled complaints to maintain customer satisfaction.
- Organized work schedules and shifts
- Performed cash handling activities and secured weekly bank deposits.
- Managed inventory through effectively ordering and stocking front of house supplies.
- Conducted weekly meetings
- Submitted payroll for 25-member team.
Education
Certificate - Business Management
IBAT College
Dublin, Ireland2017
Diploma - English For Business
Shaw Academy
Online12.2016
State Accredited Language Certificate - English
The European Language Certificates
Nyiregyhaza, Hungary07.2006
High School Diploma -
Arany Janos Gimnazium Es Altalanos Iskola
Nyiregyhaza, Hungary2006
Skills
- Professional: Customer focused, independent problem-solver, excellent communication skills, great team player, IT skills
- Multi Language : Hungarian- mother tongue; English -Fluent
- Personal: Loyal, calm, detail orientated, self motivated, fast learner
Timeline
Career Sabbatical to Take Care of Children/Home Manager
My Home
06.2021 - Current
Restaurant Waitress
ALLIBELL LTD
07.2017 - 05.2021
Career Sabbatical to Take Care of Children /Homemaker
My Home
01.2016 - 06.2017
Assistant Front of House Manager
Compass Catering
11.2006 - 12.2015
Certificate - Business Management
IBAT College
Diploma - English For Business
Shaw Academy
State Accredited Language Certificate - English
The European Language Certificates
High School Diploma -
Arany Janos Gimnazium Es Altalanos Iskola
Similar Profiles
Lorraine ShermanLorraine Sherman
Mom to 3 Kids, Two With Special Needs at My HomeMom to 3 Kids, Two With Special Needs at My Home
Shnayline HermilusShnayline Hermilus
In-Home Babysitter at My HomeIn-Home Babysitter at My Home
Safia ALAtreshSafia ALAtresh
Housekeeper at My HomeHousekeeper at My Home