GEESARA MINDANI ABEYSINGHE
Kaunas,kaunas
Summary
Enthusiastic and adaptable professional with a background in biotechnology, customer care, and healthcare. Currently pursuing a Master's in Business Management at Vilnius University and General Practice Nursing at SMK. Committed to delivering high-quality work, learning continuously, and contributing to organizational success.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Membership Operations Analyst
Strategic Staffing Solutions Lithuania
03.2025 - 07.2025
- Processed membership requests, ensuring accurate creation and maintenance of insurance policies.
- Consistently met internal quality and efficiency benchmarks while maintaining attention to detail and compliance.
- Corresponded with clients to clarify and complete missing information, enhancing overall client satisfaction.
- Directed inquiries to relevant departments, facilitating resolution of complex issues by specialised teams.
Clinical Support Executive
CHRISTELL Skin Clinic
08.2023 - 08.2024
- Assisted patients in understanding and adhering to aesthetic medical procedures, enhancing treatment outcomes
- Giving instructions how to use medicated products and medicines under doctors' prescription
- Managed daily operations of skin clinic, ensuring seamless patient experience and operational efficiency
- Delivered high level of service to customers in an effort to build upon future relationships.
- Customer care and contact centre duties
- User friendly with all the treatment procedures followed up in the skin clinic
- Oversaw inventory management of medicated products, maintaining optimal stock levels to support clinic needs
- Cultivated strong industry relationships to promote services and improve business operations.
- Updated online content to enhance patient engagement and support clinic visibility.
Molecular Lab Scientist
Green Laboratories Lanka Pvt.Ltd
02.2022 - 08.2023
- Processed samples and performed technical procedures to ensure accurate results
- Conducted quality control and ensured workplace safety compliance to maintain operational standards
- Recorded data and prepared reports to support research findings
- Research and development support
- Equipment operation and basic maintenance
- Training and mentoring interns
- Inventory and stock management (ERP systems)
- Demonstrated effective organisation of tasks and resources in fast-paced environments
Education
Higher - General practice nursing
SMK
Lithuania08-2026
Master - Business Process Mnagement
Vilnius University
Lithuania08-2026
Higher - Biotechnology
Nilai University
Malasiya01-2021
Skills
- Data analysis
- Quality control
- Operational analytics
- Inventory management
- Project management
- Membership management
- Patient interaction
- Customer service
- Team collaboration
- Intern training
- Technical reporting
Languages
English
Lithuanian
Custom
1200, EUR, net / taxes excluded
Timeline
Membership Operations Analyst
Strategic Staffing Solutions Lithuania
03.2025 - 07.2025
Clinical Support Executive
CHRISTELL Skin Clinic
08.2023 - 08.2024
Molecular Lab Scientist
Green Laboratories Lanka Pvt.Ltd
02.2022 - 08.2023
Higher - General practice nursing
SMK
Master - Business Process Mnagement
Vilnius University
Higher - Biotechnology
Nilai University