HARSHVARDHAN PATHANIA
Cambridge,Ontario
Summary
Reliable and detail-oriented operations professional with experience supporting logistics, inventory, warehouse, and customer service functions. Strong communication skills, accurate documentation, and a customer-focused mindset. Adaptable team player with hands-on experience in system transactions, coordination, and maintaining safe, efficient day-to-day operations
Overview
9
9
years of professional experience
Work History
Fleet Coordinator
N.K.P Courier Company INC.
Cambridge
05.2023 - Current
- Inspection of vehicles and maintenance
- Vehicles scheduling and dispatch
- Real time vehicle location tracking
- Vehicle performance monitoring
- Record keeping
- Training drivers in risk management protocols and safety standards
- Monitoring, correcting and improving driving behaviours and operations
- Reduced vehicle downtime by 25% through proactive maintenance scheduling
- Streamlined fleet operations, boosting efficiency by 30%
- Implemented GPS tracking, enhancing route optimization and fuel savings
- Negotiated vendor contracts, cutting costs by 15% annually
- Trained team on safety protocols, reducing incidents by 40%
- Managed a fleet of 50+ vehicles, ensuring compliance and reliability
Quality Assurance Intern
Honda Canada MFG
Alliston
09.2022 - 12.2022
- Visually and physically inspect the vehicle for any defects
- Ensure that standards and safety regulations are observed
- Document quality assurance activities and create audit reports
- Recommendations for improvement in the vehicle
- Conducted rigorous testing to ensure product quality and reliability
- Collaborated with cross-functional teams to enhance product performance
- Identified and documented defects, improving overall user experience
- Developed test cases that increased testing efficiency by 30%
- Utilized automation tools to streamline QA processes and reduce errors
- Analyzed test results, providing actionable insights for product improvements
Audit & Tax Assistant
Soi and associates
Ludhiana
12.2018 - 01.2021
- Conducting Audit of Clients
- Income Tax Return Preparation
- T.D.S Returns Preparation
- G.S.T Returns Preparation
- Tax Audit Return Preparation
- Handling Mails and basic bookkeeping records
- Assisted in tax preparation, ensuring 100% compliance with regulations
- Streamlined audit processes, boosting efficiency by 30% annually
- Conducted thorough financial analysis, enhancing decision-making accuracy
- Prepared detailed reports, improving client understanding of financial health
- Collaborated with clients to identify tax-saving opportunities, increasing savings
- Supported audit teams, contributing to successful completion of 15+ audits
Sales Associate
Pathania stationers
Ludhiana
06.2017 - 11.2018
- Greet the customers in friendly and politely manner
- Assist customers in the store and on the phone
- Providing excellent customer service
- Maintain superior knowledge of products and services
- Monitor inventory levels and restock the shelves as required
- Operate cash receipts, take payments and issue receipts
- Trained and mentored new associates, enhancing team performance and morale
- Exceeded sales targets by 30% through strategic upselling techniques
- Utilized CRM tools to track customer interactions and improve follow-ups
- Developed strong customer relationships, boosting repeat business by 25%
- Conducted market research to identify trends and adjust sales tactics
Education
PG DIPLOMA - Supply in chain management
Northern college
Toronto, ON01.2021
Bachelor's Degree - Commerce
Gujrawala guru nanak institute of management and technology
Ludhiana, Punjab, IN01.2017
Skills
- Inventory tracking and stock accuracy
- Cycle counting support
- Receiving and staging materials
- Returns handling and documentation
- Labeling and material identification
- Basic pallet and material movement
- Scheduling and appointment coordination
- Route and delivery coordination
- Communication with drivers, dispatch, and vendors
- Documentation and recordkeeping
- Problem-solving in time-sensitive situations
- QAD (receiving, locating, inventory updates)
- Zen (DM transactions)
- Microsoft Office
- Email communication
- Accurate data entry
- Health & Safety procedures
- Tow motor inspection documentation
- Quality assurance support
- Temperature monitoring and logging
- Compliance with company policies and procedures
- Strong attention to detail
- Reliable and punctual
- Team-oriented and cooperative
- Able to follow procedures and instructions
- Willing to learn and take feedback
Languages
- English
Timeline
Fleet Coordinator
N.K.P Courier Company INC.
05.2023 - Current
Quality Assurance Intern
Honda Canada MFG
09.2022 - 12.2022
Audit & Tax Assistant
Soi and associates
12.2018 - 01.2021
Sales Associate
Pathania stationers
06.2017 - 11.2018
PG DIPLOMA - Supply in chain management
Northern college
Bachelor's Degree - Commerce
Gujrawala guru nanak institute of management and technology