Ieva Šveckytė
Transaction Monitoring Specialist
Vilnius,58
Summary
Dynamic professional with extensive experience at ConnectPay, excelling in AML compliance and fraud detection, high analytical skills. Proven track record in enhancing transaction monitoring systems and resolving complex issues through collaboration. Strong analytical skills paired with effective communication fostered a culture of compliance and risk management, significantly improving operational efficiency. Highly motivated to move forward to the next role and get to know operational company processes better, if needed, improve them in order to make employees' daily work more efficient. Passionate about successful customer experience as well as improving daily work life in the company.
Overview
5
5
years of professional experience
Work History
Secretary of Work Council
ConnectPay
08.2024 - Current
- Acted as a liaison between employees and management, representing staff concerns on policy changes, workplace conditions, and benefits.
- Negotiated successfully on behalf of employees to improve company benefits and working conditions.
- Facilitated conflict resolution between employees and management, ensuring adherence to labor laws and fostering a more positive work environment.
- Collaborated with cross-functional teams to implement new employee wellness initiatives.
- Gained skills in data analysis.
Transaction Monitoring Specialist
ConnectPay
10.2023 - Current
- Stayed abreast of industry trends, emerging technologies, regulatory changes, and best practices pertinent to monitoring activities;
- Working with high risk corporate clients, sanctioned entities, real time monitoring, retrospective investigations, gambling.
- Strong track record in developing and implementing internal controls to manage financial crime risk, conducting risk assessments, and recommending corrective actions to ensure clients' compliance with industry regulations.
- BaaS (Banking-as-a-Service) Experience: Strong background in managing transaction monitoring for fintech platforms, offering services like digital wallets, payments, and cryptocurrency exchanges, ensuring compliance and security.
- Skilled in investigating fraudulent transactions, including unauthorized withdrawals, account takeovers, and identity theft.
- Collaborated with other teams in order to improve communication with our clients and ensure successful customer experience;
- Supported management decisions by providing accurate, timely, and relevant information gathered from various sources during the monitoring process.
- Trained new hires on monitoring procedures, contributing to an increase in overall team performance.
- Actively participated in brainstorming sessions within the team, fostering a collaborative working environment that encouraged sharing ideas and best practices among members, shared ideas to improve processes.
- Collaborated with cross-functional teams to address monitoring gaps and implement corrective actions, as well as made sure that the work within operations teams are efficient and successful.
AML Compliance Analyst
Guidehouse
09.2021 - 07.2023
- Blockchain & Cryptocurrency Knowledge: Deep understanding of blockchain technology, cryptocurrencies (Bitcoin, Ethereum, etc.), and decentralized finance (DeFi) protocols. Proficient in tracking, analyzing, and investigating crypto transactions across various blockchain networks.
- Experience identifying fraudulent crypto activities such as Ponzi schemes, exit scams, rug pulls, and phishing. Skilled at recognizing suspicious patterns of behavior within the blockchain.
- Proficient in preparing and submitting Suspicious Activity Reports (SARs) to regulatory bodies or law enforcement in cases of suspected fraud, money laundering, or other illegal activities within the cryptocurrency space. Ensures compliance with national and international regulatory requirements
- Knowledge of crypto-related cybersecurity risks, including hacking, wallet theft, and exchange vulnerabilities. Ability to analyze security breaches and provide insights into the cause and prevention.
- Excellent ability to scrutinize large volumes of transaction data and spot inconsistencies or suspicious activity. Strong analytical skills to assess the legitimacy of crypto transactions and detect fraudulent schemes.
- Strong problem-solving skills, with the ability to think critically and strategically about complex blockchain cases. Capable of working independently or in teams to resolve difficult investigative challenges.
- Improved interdepartmental communication by collaborating with various teams to identify and mitigate risks associated with money laundering.
- Worked with very high risk individual and corporate customers in crypto field;
- Conducted retrospective investigations and reported them to international financial institutions while filling SARs and STRs.
- Trained new hires, actively participated in process improvements.
Customer Service Manager
JSC Planas Chuliganas
02.2020 - 09.2021
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
- Monitored transactions.
- Product Authentication: Expertise in identifying genuine products and distinguishing them from counterfeit items. Familiar with the unique features, design elements, and manufacturing techniques that can be used to verify authenticity.
- Knowledge of Counterfeit Trends: In-depth understanding of current trends in counterfeit goods, including common methods used by counterfeiters and the types of products most often targeted (e.g., luxury goods, electronics, pharmaceuticals).
- Brand Protection Expertise: Experience working with brand owners to protect intellectual property by identifying and reporting counterfeit products. Familiarity with trademark laws, brand integrity programs, and working with legal teams to combat counterfeiting.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
Education
Bachelor of Communications - Journalism And Public Relations
Vytautas Magnus University
Kaunas 04.2001 -
Skills
AML Compliance & Monitoring: Monitored and reviewed customer transactions in accordance with AML regulations, identifying suspicious activity and ensuring timely reporting to authorities
Timeline
Secretary of Work Council
ConnectPay
08.2024 - Current
Transaction Monitoring Specialist
ConnectPay
10.2023 - Current
AML Compliance Analyst
Guidehouse
09.2021 - 07.2023
Customer Service Manager
JSC Planas Chuliganas
02.2020 - 09.2021
Bachelor of Communications - Journalism And Public Relations
Vytautas Magnus University
04.2001 -
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