IMMANUELLA CHIDINMA ANGUS
Kano,
Summary
I am a driven recent graduate with a background in Agricultural Business Management possessing strong intellectual aptitude, analytical abilities, and leadership skills. I am seeking an entry-level role at a reputable organization where I can apply my organizational skills and independent drive to deliver substantial results. Eager to align with company policies and meet set targets in an efficient, effective manner with minimal oversight needed. Bringing ambition to constantly develop skills and contribute to company objectives through diligent work. The ability to seamlessly pick up new systems and processes allows me to adapt quickly to new roles. An eagerness to learn from mentors yet take initiative where needed. I am confident that my well-rounded capabilities and passion for growth will enable me to add value in any environment that rewards dedication, discipline, and motivation to succeed.
Overview
6
6
years of professional experience
Work History
Sales Assistant
UNIQUE MEDICAL AND HOSPITAL EQUIPMENT
11.2023 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
Retail Sales Associate
NORLAND NIGERIA NETWORKING GROUP
03.2022 - 10.2023
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Records Officer (NYSC)
KATSINA STATE AGRICULTURE AND RURAL DEVELOPMENT AGENCY
11.2021 - 11.2022
- Dealt with enquiries and requests for information from both internal and external customers.
- Ensured that records were easily accessible when needed.
- Enhanced records accuracy by implementing a comprehensive filing system and verifying all documents upon entry.
- Streamlined records retrieval processes, reducing wait times for internal and external stakeholders.
- Maintained strict confidentiality standards, ensuring the privacy of sensitive information for clients and employees.
- Managed physical storage units, maintaining organization and accessibility of archived files.
- Responded promptly to requests for information from internal departments or external parties, fostering positive working relationships throughout the organization.
Office Administrative Assistant
UNIQUE MEDICAL AND HOSPITAL EQUIPMENT
01.2018 - 01.2020
- Handle sensitive medical information with tact and confidentiality.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Coordinated travel arrangements for executives while adhering to budgetary guidelines and preferences.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
Education
Bachelor of Science - Agricultural Business Management
Michael Okpara University of Agriculture
Umudike, Abia 06.2020
West African School Leaving Certificate -
St. Stephen High School
Kano, Nigeria01.2015
Skills
- Inventory Management
- Problem-solving skills
- Teamwork
- Analytical Skills
- Attention to detail
- Emotional intelligence
- Record Keeping
- Goal-Oriented
- Excellent Written and Verbal Communication
- Strong Communication and Interpersonal Skills
- Creative Thinking
- Computer Proficiency and Microsoft Office
Referrals
Available upon Request
Hobbies and Interests
- Reading
- Travelling
- Volleyball
- Writing
Timeline
Sales Assistant
UNIQUE MEDICAL AND HOSPITAL EQUIPMENT
11.2023 - Current
Retail Sales Associate
NORLAND NIGERIA NETWORKING GROUP
03.2022 - 10.2023
Records Officer (NYSC)
KATSINA STATE AGRICULTURE AND RURAL DEVELOPMENT AGENCY
11.2021 - 11.2022
Office Administrative Assistant
UNIQUE MEDICAL AND HOSPITAL EQUIPMENT
01.2018 - 01.2020
Bachelor of Science - Agricultural Business Management
Michael Okpara University of Agriculture
West African School Leaving Certificate -
St. Stephen High School
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