MS Word
Indre Valatkaite
Documentation Manager
Vilnius
Summary
An efficient, hard-working individual with a keen interest to develop and progress; I take a responsible approach to any tasks undertaken and strive for positive results. I also enjoy new challenges and pick things up very quickly.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Documentation Manager
UAB GetJet Airlines
05.2021 - Current
- Developing and maintaining efficient documentation system for managing operational documents;
- Ensuring all documentation complies with industry standards and regulatory requirements, including aviation-specific regulations (IOSA, EASA);
- Leading and managing a team of 2 documentation specialists, providing guidance and support;
- Collaborating with cross-functional teams to gather and document necessary information;
- Writing, reviewing, and editing operational documents;
- Ensuring operational documentation is clear, concise, and user-friendly for intended audiences;
- Developing and delivering training programs for staff on documentation processes and software used;
- Lead initiatives to digitize documentation processes;
- Participating in external audits resulting in a 100% compliance rate with regulatory standards.
Customer Service Coordinator
Medequip Assistive Technology Ltd.
5 2019 - 05.2021
- Displayed extensive product knowledge;
- Maintained compliance with up to date policies and procedures;
- Provided excellent customer service via telephone and email;
- Liaised with technicians and senior staff members to solve complaints.
Contracts Coordinator
Brogan Group Ltd.
09.2018 - 01.2019
- Contractors' weekly safety package preparation, maintenance and uploading onto company's software;
- Document control;
- Scaffold Inspection file management on a weekly basis;
- Liaising with contractors to assure requests and instructions are received on time as well as other necessary project documentation;
- Maintaining all associated manual and electronic document systems; filing hard copies and uploading electronic copies;
- General administration.
Team Leader
TJX UK Ltd.
10.2016 - 07.2018
- Took part in selection and recruitment as well as performance reviews;
- Trained onboarding associates;
- Took responsibility for health and safety inspections in store and logged hazards accordingly;
- Reconciled sales dates in cash office to set timescales.
Education
Business Management
Vilnius University of Applied Sciences
09.2020 - 05.2024
Skills
Problem Solving
Self-motivation
Adaptability
Creativity
Communication
Attention to detail
Software
MS Excel
MS PowerPoint
Kronos Workforce 80
Oracle
Aconex
Web Manuals
AvioBook
IQSMS
Raido
Centrik
Certification
IOSA Airline Auditor Training
Timeline
IOSA Airline Auditor Training
06-2023
Documentation Manager
UAB GetJet Airlines
05.2021 - Current
Business Management
Vilnius University of Applied Sciences
09.2020 - 05.2024
Contracts Coordinator
Brogan Group Ltd.
09.2018 - 01.2019
Team Leader
TJX UK Ltd.
10.2016 - 07.2018
Customer Service Coordinator
Medequip Assistive Technology Ltd.
5 2019 - 05.2021
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