Irma Kveselytė
Kaunas,Lithuania
Summary
Energetic employee with strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Experienced at multi-tasking, leading group discussions and managing projects. Proven leadership and communication skills with a customer-focused approach. Career goal includes leveraging analytical skills to drive business insights and improvements.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Talent Supply Chain Lead for Baltics
Cognizant
Vilnius, Lithuania
11.2022 - 11.2024
- Demand and Supply Management: Effectively manage and balance the demand and supply of talent across the Baltics region
- Workforce Planning: Develop and implement strategic workforce planning initiatives to ensure the right talent is available at the right time
- Stakeholder Support: Provide comprehensive support to various teams, including Business, HR, and Operations, ensuring alignment with organizational goals within Baltics and GGM
- Analytics and Insights: Deliver in-depth insights and analysis on workforce management to stakeholders and leadership, aiding in decision-making and risk management
- Associate Rotations: Oversee and facilitate the rotation and redeployment of associates within the company to optimize resource utilization and career development
- Resource Management: Manage internal resources and redeployment processes to enhance operational efficiency
- Carry out day-to-day duties accurately and efficiently; Successfully deliver on tasks within tight deadlines.
ADP specialist
Cognizant
Vilnius, Vilnius City Municipality
08.2021 - 11.2022
- Manage Internal Recruitment; Reintegrate associates after a long leaves
- Participate and manage country specific, regional level internal projects
- Optimised resource allocation for maximised operational efficiency
- Gathered information, created charts and produced reports for stakeholders
- Wrote professional letters, emails and memoranda for business communication; Increased client satisfaction by providing specialised support and advice
From Trainee to Senior Process Executive
Cognizant
02.2018 - 08.2021
- Got trained Danish language
- Analyzed contracts (terms and conditions), insurance claims
- Communicated with clients via e-mails
- Facilitated team collaboration for improved productivity
- Implemented process improvements to reduce waste and errors
- Delivered training sessions for skill enhancement of team members
- Increased client satisfaction with proactive communication and error resolution strategies
- Managed documentation procedures to ensure regulatory compliance
- Analysed production data for continuous improvement initiatives
- Conducted root cause analysis to address recurring issues in the production line effectively
Lawyer
UAB LSV Intergroup
Kaunas, Lithuania
06.2017 - 02.2018
- Prepared documents for court procedures
- Prepared documents and held main responsibility for debt recovery
- Prepared and maintained contracts
- Prepared official documents (replies, comments, suggestions) for clients
- Work with GDPR
- Interpreted complex legislation, simplifying understanding for clients
- Liaised with judicial staff to manage court schedules efficiently
- Maintained up-to-date knowledge of legislative changes; applied insights proactively in practice areas
Court registrar
Kaunas district court
Kaunas, Lithuania
08.2016 - 05.2017
- Scheduled court hearings, maintaining efficient courtroom order, recorded processes in protocols
- Communicated with process parties by phone, e - mail and official documents
- Accomplished administrative work and other delegated tasks
- Managed daily court operations, ensuring smooth proceedings
- Prepared and reviewed legal documents to ensure accuracy
Administrator
The Bailiff Office
Kaunas
04.2015 - 08.2016
- Advised (Consulted) to interested parties
- Prepared procedural documents
- Worked with special bailiff's information systems and data bases
- Assumed responsibility of receptionist duties: Managed office supplies inventory, ensuring readiness for all at needed time
- Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses
Education
Data analytics - Data
Turing College
Lithuania 01.2024 - 07.2024
Master of Laws (LLM) - Law
Vytautas Magnus University
Kaunas 09.2011 - 05.2016
Skills
- Microsoft Excel
- Microsoft PowerPoint
- Problem-solving
- Time management
- Customer-focused
- Knowledge of SQL, Power BI
- Communication skills
- Leadership
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Languages
English
Fluent
Lithuanian
Native
Danish
Intermediate
Russian
Elementary
Affiliations
- Tailoring
Timeline
Data analytics - Data
Turing College
01.2024 - 07.2024
Talent Supply Chain Lead for Baltics
Cognizant
11.2022 - 11.2024
ADP specialist
Cognizant
08.2021 - 11.2022
From Trainee to Senior Process Executive
Cognizant
02.2018 - 08.2021
Lawyer
UAB LSV Intergroup
06.2017 - 02.2018
Court registrar
Kaunas district court
08.2016 - 05.2017
Administrator
The Bailiff Office
04.2015 - 08.2016
Master of Laws (LLM) - Law
Vytautas Magnus University
09.2011 - 05.2016
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