COURAGE SHESHE JATO
vilnius
Summary
Adept at enhancing customer experiences, I leveraged my communication and technical skills at SPAR CAMEROON to resolve issues efficiently, boosting satisfaction rates. As a Brand Promotor for GUINESS CAMEROON, I excelled in teamwork, significantly contributing to promotional success. My problem-solving abilities ensure high-quality service across roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer service assistance
SPAR CAMEROON
07.2022 - 08.2023
- I served as the frontline representation of the company, handling inquiries through various communication channels such as phone, email, and live chat
- Their responsibilities include providing detailed information about products and services
Customer service specialist
NESTLE NIDO
10.2021 - 05.2022
- I played a crucial role in ensuring customer satisfaction by assisting clients with their inquiries and concerns
- This involves actively listening to customers, diagnosing issues, providing timely solutions, and offering product or service information
Brand Promotor
GUINESS CAMEROON
11.2020 - 08.2021
Education
Bachelors in Business Management -
Kazimieras Simonavicius University
10.2024
Bachelors in marketing -
University of Buea
07.2019
High School Education -
Government Bilingual High School
06.2016
Skills
- Communication Skills
- Problem solving skill
- Team work and collaboration skill
- Technical skill
Certification
- Advanced Level Certificate, 08/01/16
- Bachelors Degree in Marketing, 06/01/19
Personal Information
- Date of Birth: 11/22/97
- Gender: Female
- Nationality: Cameroonian
- Marital Status: Unmarried
Languages
English, French
Native language
ENGLISH
Proficient
C2
FRENCH
Proficient
C2
German
Intermediate
B1
Locationofbirth
Douala, Bonaberi, Cameroon
Timeline
Customer service assistance
SPAR CAMEROON
07.2022 - 08.2023
Customer service specialist
NESTLE NIDO
10.2021 - 05.2022
Brand Promotor
GUINESS CAMEROON
11.2020 - 08.2021
Bachelors in marketing -
University of Buea
High School Education -
Government Bilingual High School
Bachelors in Business Management -
Kazimieras Simonavicius University
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