Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Project Manager
TEKsystems - Zones
07.2024 - 12.2024
Created project plan to refresh IT hardware for twelve regions with a total of two hundred seventy-five sites.
Held meetings with site locations to create timelines, schedules and any special requirements to be outlined.
Coordinated with vendors, asset management, network and implementation team for installations.
Worked closely with the warehouse to ensure software was installed, asset tags were completed, and shipments were delivered to the sites.
Provided client communications and timelines to all users that were to be refreshed.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Project Manager
TEKsystems - Blue Cross Blue Shield of America
08.2023 - 02.2024
Executed project plans by defining scope, objectives, milestones, and deliverables
Worked closely with cross functional teams to resolve risks and issues
Provided detail reports to management regarding; timelines, status, milestones, projected delays and identify any scope creep
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Created and maintain dashboards for status reports to various departments
Led weekly status meetings with executives to go through dashboards
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Project Coordinator
TEKsystems - CNA Insurance
01.2022 - 07.2023
Managed forecasts, budgets and plans for hiring requirements for the security department including building dashboards and reports for SOC
Maintained project plans for security compliance team with metrics for timelines, risks, issues and status reports
Coordinated business continuity project for security team to implement fusion tool
Coordinated funding with HR and Vendor management team members for the budgets
Built dashboards for quarterly SOC metrics CSIRT, End Point, CASB and remediation
Submitted statement of work in Coupa vendor management system for new contractors to be processed
Ensured POs are associated with correct cost centers and vendors for security department
Aligned with finance team for new and existing POs to be synchronized with proper cost centers and open position forecasts
Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
Spearheaded weekly status meetings with executives to go through dashboards
Understand contract negotiations and vendor selection process
Setup onboarding within Service Now ticketing system to receive laptop, VDI, and login credentials
Business Analyst
Power Wellness
01.2014 - 05.2020
Managed new facility acquisitions, training staff on new hardware, software, and procedures
Provided project plans for application training for new fitness centers
Improved business processes by analyzing current practices and recommending optimization strategies.
Managed inventory implementation between application and procurement teams for new facilities and new vendors
Coordinated application testing with various teams for new software rollout
Coordinated with application team on materials to be provided for training sessions
Managed contracts and set them up within the Compete software
Reconciled data from the POS and ERP systems for budgeting purposes
Coordinated and manage conference calls with facility managers for process improvements
Managed change requests for contracts and cancellations
Streamlined KPI data into the cloud software system
Project Coordinator
McHenry County College
01.2005 - 01.2014
Managed and coordinated refreshes for desktops and laptops for each school semester in all college classrooms and faculty areas
Functioned as a coordinator for an ERP rollout project which consisted of tracking and routing issues to appropriate support teams, followed up with end users to ensure problem resolution, and held weekly meetings for project status updates
Managed timelines for new software rollout projects that used push technology to the computer systems
Provided project plans and implementation to refresh and re-image PCs for each college semester
Created reports in Excel for management review
Researched for improvements that would reduce cost for computer labs
Participated in cross-training and cross-work with other coordinators
Education
Masters’ - Business Administration
Capella University
01.2015
Skills
Create project charters, Budgets, Forecast and track spend
Build project plans with scope, deliverables, milestones, and resources
Lead meetings with executive management and departments
Successful working remotely, with solid decision-making skills
Manage projects from beginning to closure with cross functional teams including lessons learned
Certification
Certified Associate Project Manager (CAPM)
Scrum Master
Scrum Product
ITIL 4 Foundations
Six Sigma Green Belt
PMI Member
Timeline
Project Manager
TEKsystems - Zones
07.2024 - 12.2024
Project Manager
TEKsystems - Blue Cross Blue Shield of America
08.2023 - 02.2024
Project Coordinator
TEKsystems - CNA Insurance
01.2022 - 07.2023
Business Analyst
Power Wellness
01.2014 - 05.2020
Project Coordinator
McHenry County College
01.2005 - 01.2014
Masters’ - Business Administration
Capella University
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