Summary
Overview
Work History
Education
Skills
Accomplishments
Retailsales
Area Of Expertise
Voluntaryservices
Contacts
Awards
Training
Certification
Languages
Work Availability
Affiliations
Software
Interests
Timeline
JUDITH OKIKE

JUDITH OKIKE

Care Giver (Social worker)
Empathy is the invisible thread that binds communities together, and as a compassionate social worker, I weave this thread into the fabric of every life I touch.
Judith Okike

Summary

Professional summary

A caring and competent family-oriented care giver, childminder experienced in keeping kids safe while nurturing development with age-appropriate activities. Highly tolerant, culturally sensitive, organized nature, and proactive approach to solving problems and managing conflict, recognizing and valuing individual differences while fostering equity, inclusion, and dignity.

Overview

17
17
years of professional experience
5
5
Certification

Work History

Teacher Assistant Nursery

Afrieuropean Nursery School
08.2021 - 07.2022

Enhanced Learning Experience by increasing participation by 20%:

· Successfully assisted in implementing creative and engaging lesson plans and a nurturing learning environment that supported children's development.

· Built strong, trusting relationships with children, helping them feel secure and confident in the classroom.

Behavioral Improvements:

· Effectively supported behavior management strategies, leading to improved classroom behavior and a positive learning atmosphere.

· Helped individual children develop better social and emotional skills.

Safety and Well-being:

· Maintained a safe and hygienic classroom environment, contributing to the overall well-being of the children.

· Successfully handled minor injuries and health concerns, ensuring children received appropriate care.

Classroom Organization:

· Consistently kept the classroom organized and well-maintained, creating an inviting and functional space for learning.

· Efficiently managed classroom materials and resources, ensuring they were readily available for activities.

Parental Engagement:

· Facilitated effective communication with parents, providing them with regular updates on their child's progress.

· Successfully organized and participated in parent-teacher meetings and classroom events.

Team Collaboration:

· Worked collaboratively with the lead teacher and other staff, contributing to a cohesive and supportive teaching team.

· Took initiative in assisting with planning and implementing classroom activities.

Child Development Support:

· Provided personalized support to children, helping them achieve developmental milestones and educational goals.

· Recognized and addressed individual needs, fostering each child's growth and learning.

Child Minder

RCCG, Kaunas (Pst Favor E.)
07.2019 - 05.2020
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Introduced children to educational games and activities to boost learning.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
  • Implemented daily routines to establish consistency, helping children transition smoothly between activities.

Client Relationship Manager

Airtel Networks
10.2011 - 12.2018

Contributed to the organization's success by ensuring high levels of client satisfaction, loyalty, and retention through:

Client Relationship Building: Establish and maintain strong relationships with clients by regularly communicating with clients to understand their needs and expectations.

Client Onboarding: Manage the onboarding process for new clients, ensuring a smooth transition by providing clients with all necessary information and support during the initial stages.

Issue Resolution: 35% increase in resolution of client’s complaints and problems through prompt and efficient service delivery.

Client Retention: Develop and implement strategies to retain clients and reduce churn by carrying out regular check-ins and follow-up.

Service Improvement: Gather client feedback and work with internal teams to improve services.

Reporting and Analysis: Prepare and present reports on client activities, satisfaction levels, and other metrics and analyze client data to identify trends and areas for improvement

Education

MSc Social Anthropology - Social Sciences

Vytautas Magnus University, Kaunas, Lithuania
06.2024

Social Anthropology equipped me with the ability to analyze and interpret human interactions using strategic problem-solving skills fostering cultural sensitivity and enhancing cross-cultural communication through ethnography human-centric research.

MSc Social Work - Social Work

Vytautas Magnus University, Kaunas, Lithuania
06.2021

Social Work equipped me theoretically and practically with the knowledge to support individuals and communities to improve their well-being by providing advocacy, resources, and counseling to address social, emotional, and financial challenges.


  • GPA: 3.7
  • Thesis: Published 2024: Stories of objectified children in Africa.

Skills

Teacher Assistant Nursery

  • Classroom Management
  • Motivating students
  • Behavior Management
  • Parent-Teacher Communication
  • Lesson Planning
  • Student Engagement
  • Positive Role Model and Mentor
  • Technology Integration

Child Minder

  • Patience and Empathy
  • Hygiene and Cleanliness
  • Observation and Assessment
  • Safety awareness
  • Housekeeping
  • Reliability
  • Infant Care and Feeding
  • Child Safety
  • Problem-solving aptitude
  • Relationship building and management
  • Client satisfaction-driven
  • Customer Service

Accomplishments

  • Developed and implemented age-appropriate curriculum and activities, fostering a stimulating learning environment for preschool-aged children.
  • Facilitated smooth transitions and supported children with diverse needs, fostering inclusivity and a sense of belonging in the classroom.
  • Implemented innovative training programs for customer service representatives, resulting in a 30% decrease in resolution time and improved client interactions.
  • Recognized for outstanding performance and awarded "Employee of the Month" multiple times during tenure as a customer service representative.
  • Developed and implemented outreach programs in retail sales, increasing customer engagement and loyalty by 25%.

Retailsales

  • Product Knowledge
  • Upselling
  • Visual Merchandising
  • Inventory Management
  • MS-Word, PPT, Excel (V-lookup, pivot table) etc

Area Of Expertise

children, youth, and geriatric care by adopting a client-centered approach, motivational interviewing, and scaling exercises in managing children and youths with behavioral challenges. using empathy maps in promoting a supportive and enabling environment for the elderly.

Voluntaryservices

Red Cross Kaunas, LT, 04/2020, Organize workshops and Play therapy for children.

Airtel Networks Touching lives, Nigeria: Donate time and 5% monthly remuneration to vulnerable children and seniors.

Contacts

+4915218262981, +16788957584. okikejudith8@gmail.com, Vilnius, Lithuania, https://bold.pro/my/judith-okike/298r

Awards

  • Superior customer Service certificate, June 2006
  • CEO Spot Bonus for Best staff August 2008

Training

  • Lagos Business School Strategy Sales Workshop of the ELDP Dale & Carnegie Institute
  • Time Mag’t and Personal Effectiveness Supervisory Skills Training
  • Training on Superior Customer Service

Certification

  • Diploma in care giver: June 2024.
  • Criminal Record Check : May, 2024.
  • CPR Training - (2023)
  • CEO's award: Empathetic Staff
  • Professional member, Customer service recognition, Airtel.


Languages

English
Full Professional
French
Professional Working
German
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • National Association of Social Workers

Software

MS: Word, Excel (V-look up, Pivot table etc, PPT, Outlook,

Interests

Humanitarian services - I am happy putting smiles on people's faces

Interest in caring for children and seniors,

Hobbies include reading, listening and walking in the fields

Timeline

Teacher Assistant Nursery - Afrieuropean Nursery School
08.2021 - 07.2022
Child Minder - RCCG, Kaunas (Pst Favor E.)
07.2019 - 05.2020
Client Relationship Manager - Airtel Networks
10.2011 - 12.2018
Vytautas Magnus University - MSc Social Anthropology, Social Sciences
Vytautas Magnus University - MSc Social Work, Social Work
JUDITH OKIKECare Giver (Social worker)