Julius Laurašonis
Summary
Versatile professional with experience in telecommunications, mobile testing, and electronic music production, combining technical expertise with creative problem-solving. Proven ability to adapt across industries, with roles at Samsung and Syniverse, and international performance experience as Under Black Helmet.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
International DJ & Producer
Self-employed
01.2015 - Current
- Performed globally under the alias Under Black Helmet, curating DJ sets for diverse audiences at top clubs, festivals, and exclusive events.
- Produced over 30 releases of original music, remixes, and collaborations, releasing music on platforms like Bandcamp, Beatport, Spotify and other digital/vinyl music stores.
- Collaborating with artists and record labels, integrating technical expertise to produce professional-grade music that meets industry standards for both production and performance.
- Utilizing data analytics tools to track music performance metrics, audience engagement, and market trends.
- Using industry-standard production tools (Ableton Live, Logic Pro) and continuously refining skills to evolve as a music producer.
Client Support Specialist
Syniverse Technologies LLC
03.2014 - 05.2017
- Managed approximately 40 incoming calls, emails and faxes per day from customers
- Supported implementing rating of inbound and outbound network traffic for mobile service providers/operators.
- Ensured high-quality service delivery and timely implementation of Retail and Wholesale-specific products.
- Maintained and executed rating-related change requests and service updates, aligning with defined timeframes and client expectations.
- Provided support for roaming billing disputes (RAP handling) and resolve rating-level roaming billing rejections.
- Participated in TAP creation projects, including tariff implementation and related configuration tasks.
- Investigated and analyze system-generated alerts and alarms related to rating, agreements, and associated components.
- Responded to technical customer inquiries, offering product support and guidance in identifying and delivering solutions.
Field Testing Engineer
Samsung Research Institute
06.2012 - 12.2013
- Conduct comprehensive field testing for Samsung's 3G/4G devices, assessing their performance across different network conditions to ensure optimal functionality.
- Validate core features including handover processes, data throughput, call stability ensuring reliable service quality.
- Assist in the testing of software updates ensuring that all devices meet the required performance benchmarks before market release.
- Present detailed technical reports that capture key findings, providing actionable insights for development teams to refine and improve device features.
Education
Bachelor's - Electronic Engineering
Vilnius Gediminas Technical University
Vilnius 09.2007 - 06.2011
Skills
Client support
Technical support
Data analysis
Problem-solving
Team collaboration
Adaptability and flexibility
Professionalism
Time management abilities
Reliability
Attention to detail
Computer proficiency
Timeline
International DJ & Producer
Self-employed
01.2015 - Current
Client Support Specialist
Syniverse Technologies LLC
03.2014 - 05.2017
Field Testing Engineer
Samsung Research Institute
06.2012 - 12.2013
Bachelor's - Electronic Engineering
Vilnius Gediminas Technical University
09.2007 - 06.2011
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