Kotryna Ramoškevičiūtė

• Applied regulatory compliance knowledge and quality expertise to implement process improvements.

• Recommended, implemented and monitored preventive and corrective actions to achieve quality assurance standards.

• Compared data entered to source documentation for accuracy and completeness.

• Upheld strict confidentiality protocols when handling sensitive customer or client information during data entry process.

• Assisted new customers during onboarding process by providing thorough introduction to resources available for support.

• Trained customers on software features, best practices, and troubleshooting techniques.

• Remained up-to-date on store policies regarding payments, returns and exchanges.

• Replenished supplies by monitoring and sourcing inventory.