Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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Kristina Buivydyte

Kristina Buivydyte

Vilnius

Summary

Professional Key Account Project Manager, excelling in strategic relationship management and data-driven reporting. Bringing valuable experience in handling diverse client portfolios and delivering high-impact results. Known for strong team collaboration, skilled in problem-solving and team leadership, I consistently drive business growth and enhance customer satisfaction through effective communication and operational efficiency initiatives.


Overview

17
17
years of professional experience

Work History

Key Account Project Manager

Girteka Logistics
02.2024 - Current
  • Built and maintained strong client relationships to drive business growth with the company's top 10 strategic clients
  • Proven experience in managing relationships with both internal and external stakeholders or teams
  • Prepare and align long-term cooperation strategies (KAP) with senior leadership, including the Chief Commercial Officer and other executives. Present key account performance, opportunities, and long-term plans in executive-level discussions
  • Negotiated contracts and pricing with customers, ensuring that the terms are mutually beneficial for both the customer and the company. Regularly reviewing and updating contractual agreements to ensure they meet customer needs and reflect the latest market conditions
  • Delivered detailed product presentations, effectively communicating value propositions and features to customers' decision-makers.
  • Leaded initiatives to improve processes, customer
    experience, and operational efficiency within strategic accounts, ensuring alignment with client goals
    and company objectives.
  • Prepared regular reports on account performance, growth potential, and customer satisfaction levels. Sharing insights with the direct manager and other relevant stakeholders as needed. (Data-driven reporting).




Key Account Manager, Scandinavia Market

Girteka Nordic
03.2021 - 01.2024
  • Specialized in the Scandinavian market for the Key Accounts portfolio
  • Supported sales for large and medium-sized accounts
  • Created sales forecasts to target daily, monthly, and yearly objectives
  • Expanded key account base by identifying and cultivating new business opportunities from initial lead processing through conversion and closing the deal
  • Delivered exceptional customer service by resolving client concerns quickly and efficiently by collaborating with internal teams and the client.
  • Developed and delivered presentations to key customers to position products and services, F2F meetings, and negotiations

Team Leader, Sales Accounts Management

Girteka Nordic
10.2019 - 02.2021
  • Team Leader for the sales and operations team, consisting of 7 people
  • Exceeded the company's established sales targets by 10% and improved operational excellence in daily operations
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations
  • Mentored team members for best practices, set performance expectations, monitored progress towards goals, and provided constructive feedback as needed
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision


Senior Customer Care Manager

Girteka Nordics
09.2018 - 01.2021
  • Daily sales and operational tasks for medium-sized clients
  • Enhanced communication between departments and teams for more effective problem-solving and collaboration.
  • Mentored junior account managers to develop operational and sales skills



Customer Care Manager

Girteka Nordic
10.2016 - 08.2018
  • Daily operations handling transportation orders, managing various Transport Management Systems
  • Enhanced customer satisfaction by resolving complex issues and providing timely solutions
  • Collaborated with the finance department on invoicing accuracy and debt collection


Owner of Transportation Company

VIK Group, INC
01.2013 - 05.2016
  • Family-owned business company
  • Managed day-to-day business operations


Physician Office Assistant

Milena Jguenti, MD, Family Practice
10.2008 - 01.2013


  • Answered telephone calls to offer office information, answer questions, and direct calls to staff
  • Supported physicians in the daily patient schedule list, prepared documents for the visits, and obtained medical insurance information
  • Facilitated communication between patients, doctors and insurance providers
  • Communicating with Pharmacies, by ordering prescription drugs
  • Preparing medical records for the hospitals before medical procedures or surgeries


Education

Bachelor of Science - Engineering Mechanics

Lithuanian University of Agriculture
Kaunas, Lithuania

Skills

  • Problem-solving abilities
  • Excellent communication
  • Organizational skills
  • Strategic thinking
  • Team leadership
  • Detail-oriented
  • Project management
  • Data analysis

Additional Information

Driver's license since 2003



Languages

Lithuanian
Native language
English
Advanced
C1
Russian
Upper intermediate
B2
Ukrainian
Intermediate
B1

Timeline

Key Account Project Manager

Girteka Logistics
02.2024 - Current

Key Account Manager, Scandinavia Market

Girteka Nordic
03.2021 - 01.2024

Team Leader, Sales Accounts Management

Girteka Nordic
10.2019 - 02.2021

Senior Customer Care Manager

Girteka Nordics
09.2018 - 01.2021

Customer Care Manager

Girteka Nordic
10.2016 - 08.2018

Owner of Transportation Company

VIK Group, INC
01.2013 - 05.2016

Physician Office Assistant

Milena Jguenti, MD, Family Practice
10.2008 - 01.2013

Bachelor of Science - Engineering Mechanics

Lithuanian University of Agriculture

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Kristina Buivydyte