Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Excellent communication skills and focus on executing high-quality work.
Overview
5
5
years of professional experience
Work History
Barista Shift Manager
Eskedar Coffee Bar
08.2023 - Current
Assisted in the development and implementation of new store policies, leading to improved efficiency and a more cohesive team dynamic.
Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
Front of House Team Member
Pizza Geeks
08.2021 - 03.2023
Managed customer-related issues following company policies and procedures.
Elevated guest experiences through personalized customer service.
Collaborated across team to achieve productivity and efficiency.
Retail Sales Assistant
Gap Inc
04.2019 - 07.2021
Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
Research Lab member at Intelligent Communications and Computing Security Lab, NSYSUResearch Lab member at Intelligent Communications and Computing Security Lab, NSYSU