Lukas Radivanovskis
Calgary
Summary
Focused on keeping warranty claims moving quickly to maximize customer service. Successful at working with manufacturers to get parts and payments. Seeking a new fast-paced position with a growing team.
Overview
9
9
years of professional experience
Work History
Chef De Partie
The Fat Duck Te Anau
Te Anau
12.2023 - 05.2024
- Maintained accurate records of stock levels, ordering new ingredients when needed.
- Adhered to health and safety regulations while preparing food items in the kitchen area.
- Performed basic cooking tasks such as frying meats or vegetables using various tools including deep fryers or grills.
- Worked closely with other chefs to coordinate meal preparation activities during busy shifts.
- Maintained cleanliness in the kitchen area by washing dishes and wiping down surfaces after each shift.
- Prepped foods for dishes, including roasted, sautéed, fried and baked items.
- Plated completed foods paying special attention to overall presentation and necessary garnishes.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Prepared workstations with ingredients and tools to increase efficiency.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
HOUSEKEEPER, PIZZA CHEF
Bazils Surf Hostel
Westport
11.2023 - 12.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors
- Maintained clean and comfortable environments in hotel rooms by vacuuming, cleaning windows, and dusting and bed making
- Pizza chef duty on evenings, using a wood fired pizza oven
- Managing wait staff team with task to help support successful serving of guests with pizza
FACTORY PRODUCTION WORKER
Perlite, Tradestaff
Auckland
07.2023 - 10.2023
- Carefully packaged finished products and prepared for shipment
- Unloaded and loaded items from conveyors, machines, and conveyances
- Operated machines proficiently and in compliance to safety standards
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries
- Used equipment properly to avoid workplace hazards or injuries
- Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site
- Assembly of various LED lamps, modification, repair under factory requirements
WORKSHOP MANAGER
Porsche dealership
Vilnius
01.2020 - 05.2023
- Facilitated effective communication between service advisors and technicians
- Enhanced technical communication via PRMS with support departments
- Supervised busy workshop operations to achieve superior performance standards
- Provided technical support to workshop personnel.
- Reviewed and approved job orders, estimates, and invoices.
- Scheduled preventive maintenance programs for tools, machines, and equipment in the workshop.
- Monitored inventory levels of parts and supplies needed for operations.
- Hired, trained, supervised, coached and evaluated employees as necessary.
- Resolved customer complaints regarding product quality or service rendered by the workshop staff.
- Inspected completed work to ensure conformance to specifications.
- Maintained records of all activities related to the operation of the workshop.
- Conducted regular audits of tools, machinery, materials, products and services provided by the shop.
WARRANTY MANAGER
Porsche dealership
Vilnius
09.2017 - 01.2020
- Engaged in technical communication with local support teams through PRMS.
- Goodwill handling, extended warranty handling, warranty parts handling, and claim administration.
- Reviewed and analyzed warranty claims to determine coverage eligibility.
- Developed and implemented procedures for processing warranty claims efficiently.
- Monitored warranty costs and negotiated with vendors to reduce expenses.
- Provided technical support to customers regarding product warranties.
- Conducted research into new technologies that could improve the efficiency of the warranty process.
- Resolved disputes between customers, suppliers, sales representatives, and other stakeholders related to warranties.
WAITSTAFF MEMBER
Viva Trakai Restaurant
Trakai
05.2016 - 10.2016
- Gained valuable experience during seasonal employment at an exclusive local restaurant
- Handled large group reservations and service with efficiency
- Greeted and welcomed customers, providing them with menus.
- Ensured that all orders were taken correctly and in a timely manner.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
GENERAL LABOURER IN CONSTRUCTION
Roofing company
Trakai
05.2015 - 10.2015
- General laborer in various construction sites
- Heavy lifting jobs, cleaning of site, roofing support
- Summer job with a lot of manual labour
Education
Bachelor degree - Automotive engineering
Vilnius Gediminas Technical University
Vilnius06.2019
High School -
Trakai Vytautas Magnus gymnasium
Trakai06.2015
Skills
- Over seven years of experience in the Porsche service department
- Proficient in warranty processes and claim handling
- Expertise in Claim Handling
- Demonstrated ability to work under pressure at the highest level
- Professional communication skills include fluency in English, Russian, Lithuanian, and Polish languages
- Computer skills include: MS Office, internet and email, PIWIS, DMS, PRMS, and PPN
References
References available upon request.
Timeline
Chef De Partie
The Fat Duck Te Anau
12.2023 - 05.2024
HOUSEKEEPER, PIZZA CHEF
Bazils Surf Hostel
11.2023 - 12.2023
FACTORY PRODUCTION WORKER
Perlite, Tradestaff
07.2023 - 10.2023
WORKSHOP MANAGER
Porsche dealership
01.2020 - 05.2023
WARRANTY MANAGER
Porsche dealership
09.2017 - 01.2020
WAITSTAFF MEMBER
Viva Trakai Restaurant
05.2016 - 10.2016
GENERAL LABOURER IN CONSTRUCTION
Roofing company
05.2015 - 10.2015
Bachelor degree - Automotive engineering
Vilnius Gediminas Technical University
High School -
Trakai Vytautas Magnus gymnasium
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