MANNUELA NKAMCHEU KUEMI
Vilnius
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
Innara Label Candles
05.2024 - 09.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Sales Associate
Santa Lucia Supermarket
03.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
Brand Ambassador
Guiness Cameroon
02.2021 - 12.2022
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Communicated product information with confidence and educated consumers about company.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Engaged, educated, and befriended customers to deliver amazing shopping experiences.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
Education
Master in International Business Management -
Vilnius Gediminas Technical University
Vilnius, Lithuania09-2026
Bachelor in Accounting And Finance -
Douala University of Cameroon
Douala Cameroon10-2022
Skills
- Positive attitude
- Relationship building
- Effective communication
- Complex Problem-solving
- fast learner
- good listener
Languages
French
Native language
English
Proficient
C2
Timeline
Warehouse Worker
Innara Label Candles
05.2024 - 09.2024
Sales Associate
Santa Lucia Supermarket
03.2023 - 01.2024
Brand Ambassador
Guiness Cameroon
02.2021 - 12.2022
Master in International Business Management -
Vilnius Gediminas Technical University
Bachelor in Accounting And Finance -
Douala University of Cameroon
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