Marius Lukošius

• Sales strategy, business and marketing plans preparation and implementation for new and used Volvo trucks, telematics solutions and other soft-offer product sales on annual basis.
• Coaching team members and preparing training plans according to sales strategy.
• Assisting with individual selling efforts and helping sales representatives reach targets.
• Maintaining relationships with customers by identifying needs and offering appropriate products and services.
• Customers' claim handling and boosting customer satisfaction.
• Meeting clients, delivering presentations, and educating on product and service features and offerings.
• Collaborating with management team to implement continuous improvements and exceed team goals.
• Implementing systems and procedures to increase efficiency and customer satisfaction.
• Maintained financial controls and control expenses while identifying and pursuing opportunities to grow business operations and profitability.
• Collaborating cross-functionally with other teams to maintain consistent message and experience.
• Compiling and analyzing data to determine approaches to improve sales and performance.

Sales of new Volvo trucks in Vilnius region and soft products, incl.:

- Volvo Finance services (truck and trailer financing and insurance)

- Maintenance and repair service contracts

- Telematics solutions (Volvo Connect)

- Fuel Management Services

- Driver development

Also was a leader of Commercial Crew implementing CRM at Volvo Trucks market company sales organization in Lithuania, training jr. sales representatives, informal leader of sales representative in encouraging and sharing knowledge about industry transformation along with a new legislative requirements for our customers' business.

In addition to my primary duties, in 2014 I took over responsibility of Territory manager at Volvo Finance in Lithuania (UAB "VFS LT") for 8 months. My responsibilities there were:

- Securing daily business process of VFS LT

- Supporting Volvo Trucks sales representatives with analyzing customers' financial data

- advising customers how their companies can improve cash flow and financial performance

- applying for truck financing projects in Lithuania at VFS credit committee

- developing VFS LT sales processes

Created and implemented used trucks sales process at UAB Volvo Lietuva. Mainly responsible for used trucks trade-in and Buy back process, used trucks purchase from other Volvo Truck market companies, sales of the used trucks to the local and foreign customers. Import and export customs clearance was a part of my daily responsibilities.

Implemented process of taking over of private dealership by Volvo Trucks market company, securing new agreements with existing customers and developing relationship with new suspects and potentials.

Sales of Volvo Trucks products - heavy duty trucks, also trailers and superstructures, was a part of the team responsible for ISO9000 implementation in the company.