Professional Photography
Mohsen Arjmand
IT Operations Engineer Azure Administrator
Tehran
Summary
Experienced Operations Engineer passionate about improving business processes and designing productive operating procedures. Known for thinking outside the box and developing innovative solutions to overcome technical and manual challenges. Excited to introduce industry-wide positive disruptions to legacy operations, driving efficiency and success.
Overview
10
10
years of professional experience
6
6
Certifications
4
4
Languages
Work History
IT Operations Engineer
Norma Group
06.2024 - Current
- Implemented Live Stream solution in Microsoft Azure and integrated it with on-premises Cisco Meeting Server for seamless conferencing.
- Conducted root cause analysis for recurring issues, resulting in long-term solutions and improved system stability.
- Trained junior engineers on standard operating procedures, contributing to a knowledgeable and skilled workforce.
- Reduced downtime in production environments through proactive monitoring and timely issue resolution.
- Championed a culture of continuous learning and professional development among team members, constantly seeking opportunities for growth.
Microsoft Admin Specialist
Norma Group
11.2022 - 06.2024
- Deployed large-scale, multi-location monitoring solutions using PRTG.
- Implemented and administered ManageEngine ServiceDesk Plus (SDP) for IT service management.
- Implemented enterprise, multi-location Kaspersky Endpoint Security for robust endpoint protection across the organization.
Senior Help Desk Technician
Behpardaz Hamrah Samaneh Aval (BEHSA)
09.2020 - 11.2022
- Monitored IT infrastructure using PRTG and Zabbix for optimized performance.
- Managed Active Directory user accounts and WSUS updates.
- Leveraged JIRA for effective project tracking and collaboration.
- Served as FM expert at MCI’s largest data center, managing HP and Huawei Blade servers.
- Provided comprehensive software/hardware support as a Senior Helpdesk Expert.
- Developed automated solutions to streamline and enhance key operations.
- Created technical documentation and user manuals to support training and usage.
System Administrator
International Spanish TV
01.2015 - 09.2020
- Implemented and administered PRTG for comprehensive network monitoring.
- Deployed VMware ESXi 6.5, including VMware Horizon and vCenter for virtualization management.
- Configured Kerio Control Appliance as a firewall, proxy, and NAT server.
- Set up and maintained HP & Dell servers and HP P2000 Storage systems.
- Designed and developed applications to streamline user-side tasks.
- Conducted daily monitoring of servers and client systems.
- Familiar with TV broadcasting terms and procedures.
Kaspersky Endpoint Security Expert
Athena Corp.
06.2014 - 01.2015
- Implemented Kaspersky Endpoint Solution across multiple companies for enhanced security.
- Acquired official Kaspersky Lab certifications to validate expertise in endpoint protection.
Education
Master of Science - Computer Systems Architecture Engineering
Iran University Of Science And Technology
Tehran 04.2001 -
Bachelor of Science - Computer Hardware Engineering
Azad University (Tehran South Branch)
Tehran 04.2001 -
Skills
Problem-solving abilities
Multitasking
Active Learning
Adaptability
MS Azure Administration
PRTG Administration
Kaspersky Endpoint Secutiry
VMware Virtualization Platform
Microsoft Services (ADDS, DNS, )
JIRA and ManageEngine SDP
Linux Administration
CMS-based Web design
Scripting and Programming
Accomplishments
Publications
- Arjmand, M. M., Soryani, M., Navi, K., & Tehrani, M. A. (2012). "A Novel Ternary-to-Binary Converter in Quantum-dot Cellular Automata." Accepted for presentation at the IEEE Computer Society Annual Symposium (ISVLSI '12), Amherst, USA. (Indexed in IEEE).
- Arjmand, M. M., Soryani, M., & Navi, K. (2013). "Coplanar Wire Crossing in Quantum Cellular Automata using a Ternary Cell." ISI Journal of IET Circuits, Devices and Systems, England.
- Arjmand, M. M., Soryani, M., & Navi, K. (2014). "Introducing Coplanar Wire Crossing in Ternary Quantum Cellular Automata." ISI Journal of Computational and Theoretical Nanoscience, American Scientific Publisher, USA.
- Invited Reviewer for the Journal of ZUSC (Zhejiang University Science C – Computers & Electronics), reviewing the paper titled "ECL Circuits Design Based on a Threshold-Arithmetic Algebraic System," November 2013, China.
- Developed a research scheme at IUST, School of Computer Engineering, 2012.
Certification
Microsoft Certified: Azure Fundamentals (AZ-900)
Interests
Fitness
Music and Singing Performance
Timeline
IT Operations Engineer
Norma Group
06.2024 - Current
Microsoft Certified: Azure Fundamentals (AZ-900)
03-2024
VMware ICM/OP
07-2023
Microsoft Admin Specialist
Norma Group
11.2022 - 06.2024
Microsoft Azure, M365 and Windows Server (LinkedIn)
01-2022
Senior Help Desk Technician
Behpardaz Hamrah Samaneh Aval (BEHSA)
09.2020 - 11.2022
CCNA R&S
12-2016
MCITP 2008
03-2015
System Administrator
International Spanish TV
01.2015 - 09.2020
Kaspersky Expert Official Certificates
01-2015
Kaspersky Endpoint Security Expert
Athena Corp.
06.2014 - 01.2015
Master of Science - Computer Systems Architecture Engineering
Iran University Of Science And Technology
04.2001 -
Bachelor of Science - Computer Hardware Engineering
Azad University (Tehran South Branch)
04.2001 -
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