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Professional in customer support with strong track record in managing client interactions and resolving issues effectively. Known for fostering team collaboration and driving results, adapting seamlessly to changing demands. Expertise includes conflict resolution, communication, and leadership, with focus on enhancing customer satisfaction and operational efficiency. Recognized for reliability and results-oriented approach.
Professional, skilled in managing front office operations with focus on delivering exceptional service. Strong ability to coordinate with teams and adapt to changing needs while ensuring smooth daily operations. Effective communicator, adept at handling inquiries, scheduling, and maintaining office efficiency. Known for reliability and positive attitude in fast-paced environment.
Front office professional with robust experience in maintaining welcoming environments and efficient administrative processes. Proven ability to manage high-volume reception areas while ensuring exceptional customer service. Known for strong teamwork, adaptability, and attention to detail in dynamic settings.

Proactive Customer Support Manager with extensive experience in implementing knowledge management systems and creating customer support strategies. Skilled in staff training, CRM software, and cross-functional collaboration to enhance customer retention and streamline processes. Bringing expertise in performance monitoring, issue resolution, and fostering a positive work environment.

Seasoned Customer Support Manager with a proven track record at Shop 8 inc., adept in team building and training programs. Excelled in customer relations and compliance coordination, enhancing operational efficiency and service quality. Skilled in research, due diligence, and empathy, significantly improving team productivity and customer satisfaction.

Experienced professional Manager with over 10 years working in a high volume call center/customer support environment.
Experienced with leading customer support teams to deliver exceptional service. Utilizes effective problem-solving techniques to ensure high customer satisfaction. Track record of enhancing team performance and streamlining support processes.

Detail-oriented Customer Support Manager with knowledge of office functions and capable of multi-tasking administrative responsibilities in a fast-paced environment. Superior telephone, customer, and computer skills. Work effectively with cross-functional teams in ensuring operational and service excellence. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback.

Monika Šilkaitytė

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Customer Support Manager

Waitress

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Bachelor's - History

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Customer Support Manager

Waitress

Bachelor's - History

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