Paulius Dilka
IT Release Manager
Vilnius
Summary
IT Release & Service Delivery Manager with 10+ years of experience managing large-scale IT operations across global teams. Paulius is recognized for his attention to detail, sense of ownership, and willingness to go the extra mile.
Overview
2026
2026
years of professional experience
2
2
Certifications
Work History
IT Release Manager
Restaurant Brands International
06.2022 - Current
- Owner of CI/CD release process for mobile apps with over 10 million monthly users.
- Promoter of release management best practices within the organization.
- Management of iOS and Android app releases on Apple and Google App Stores.
- Facilitation of new product launches.
- Continuous improvement of release, test, and configuration management processes.
- Troubleshooting build and configuration issues in CircleCI, Sanity, LaunchDarkly, and other tools.
Release Manager
DXC Technology
2017 - 04.2022
- Responsible for end-to-end management of release management process for a large VDS estate
- Close collaboration with the technical teams and the customer to ensure the releases are delivered with quality and according to the agreed schedule
- Leadership in addressing urgent customer demand and resolving production incidents
- Continuous adjustment of release processes to keep up with improvements in technology and ITSM methodology
- SPOC for the customer and technical teams throughout planning and execution of releases
- Management of communication flow within the engineering team
Account Service Lead / Project Manager
DXC Technology
2016 - 2017
- Oversee operations of SAP Basis support teams
- Drive BAU services via metrics-based management (meeting SLAs, contract deliverables).
- Responsible for end-to-end execution of SAP infrastructure and software projects
- 24/7 SPOC for major production incidents
Demand Manager / Transition Project Manager
Computer Sciences Corporation
2012 - 2016
- Deliver cost and labour proposals for non-standard service requests
- Facilitate solutioning for complex requests with the technical teams and subcontractors
- Manage customer site infrastructure transitions
Order Administrator
Computer Sciences Corporation
2011 - 2012
- Implement technical services requests in a variety of internal tools
Education
Bachelor of Arts - Business Information Management
Vilnius University
Vilnius, Lithuania 04.2001 -
Skills
Software development lifecycle
Release planning
Stakeholder communication
Working with vendors
Agile methodology
Risk management
Problem-solving
Certification
Certified Associate in Project Management (CAPM)®
Timeline
IT Release Manager
Restaurant Brands International
06.2022 - Current
Bachelor of Arts - Business Information Management
Vilnius University
04.2001 -
Release Manager
DXC Technology
2017 - 04.2022
Account Service Lead / Project Manager
DXC Technology
2016 - 2017
Demand Manager / Transition Project Manager
Computer Sciences Corporation
2012 - 2016
Order Administrator
Computer Sciences Corporation
2011 - 2012
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