Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paulius Dilka

IT Release Manager
Vilnius

Summary

IT Release & Service Delivery Manager with 10+ years of experience managing large-scale IT operations across global teams. Paulius is recognized for his attention to detail, sense of ownership, and willingness to go the extra mile.

Overview

2026
2026
years of professional experience
2
2
Certifications

Work History

IT Release Manager

Restaurant Brands International
06.2022 - Current
  • Owner of CI/CD release process for mobile apps with over 10 million monthly users.
  • Promoter of release management best practices within the organization.
  • Management of iOS and Android app releases on Apple and Google App Stores.
  • Facilitation of new product launches.
  • Continuous improvement of release, test, and configuration management processes.
  • Troubleshooting build and configuration issues in CircleCI, Sanity, LaunchDarkly, and other tools.

Release Manager

DXC Technology
2017 - 04.2022
  • Responsible for end-to-end management of release management process for a large VDS estate
  • Close collaboration with the technical teams and the customer to ensure the releases are delivered with quality and according to the agreed schedule
  • Leadership in addressing urgent customer demand and resolving production incidents
  • Continuous adjustment of release processes to keep up with improvements in technology and ITSM methodology
  • SPOC for the customer and technical teams throughout planning and execution of releases
  • Management of communication flow within the engineering team

Account Service Lead / Project Manager

DXC Technology
2016 - 2017
  • Oversee operations of SAP Basis support teams
  • Drive BAU services via metrics-based management (meeting SLAs, contract deliverables).
  • Responsible for end-to-end execution of SAP infrastructure and software projects
  • 24/7 SPOC for major production incidents

Demand Manager / Transition Project Manager

Computer Sciences Corporation
2012 - 2016
  • Deliver cost and labour proposals for non-standard service requests
  • Facilitate solutioning for complex requests with the technical teams and subcontractors
  • Manage customer site infrastructure transitions

Order Administrator

Computer Sciences Corporation
2011 - 2012
  • Implement technical services requests in a variety of internal tools

Education

Bachelor of Arts - Business Information Management

Vilnius University
Vilnius, Lithuania
04.2001 -

Skills

    Software development lifecycle

    Release planning

    Stakeholder communication

    Working with vendors

    Agile methodology

    Risk management

    Problem-solving

Certification

Certified Associate in Project Management (CAPM)®

Timeline

IT Release Manager

Restaurant Brands International
06.2022 - Current

Bachelor of Arts - Business Information Management

Vilnius University
04.2001 -

Release Manager

DXC Technology
2017 - 04.2022

Account Service Lead / Project Manager

DXC Technology
2016 - 2017

Demand Manager / Transition Project Manager

Computer Sciences Corporation
2012 - 2016

Order Administrator

Computer Sciences Corporation
2011 - 2012
Paulius DilkaIT Release Manager