Guitars and music
Rokas Kaftanikas
Product Analyst
Vilnius
Summary
Up-and-coming Product Analyst who is working directly with clients and team to ensure all the goals of a product are achieved and met within scope. Excellent organizational, time management and communications skills leading to positive results.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Product Analyst
UAB Saulės Sprendimai
Vilnius
03.2022 - Current
- Made due diligence of liquidity providers for the integration to the main product.
- Assisted development leads in definition of process flows, relative task priorities.
- Worked with development team to define and implement customer change requests to enhance product functionality.
Project Analyst/Consultant
benme
Vilnius
09.2021 - 03.2022
- Established a full Customer Support structure, including a chat bot which records and sends important information to different departments for review.
- Oversaw development projects, including grouping system, benefit region options, uploading receipt flow.
- Made due diligence of HR products for possible integrations to the main product.
Customer Success Manager
Tesonet
Vilnius
04.2020 - 04.2021
- Worked with Product Development and Customer Service departments to enhance overall customer experience with the provided service.
- Developed actionable insights to improve efficiency and performance.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Guitar Teacher
GSC Moderni Muzikos Studija
Vilnius
11.2018 - 01.2020
- Helped the Head Teacher with daily tasks and special projects as needed
- Assessed each student's playing talent to tailor instruction to meet individual needs.
- Provided guitar instruction to students of varying age and skill levels.
Education
Bachelor of Arts - Music Industry And Production
Lietuvos Muzikos Ir Teatro Akademija
Vilnius, Lithuania 09.2021 - Current
Java From Scratch - Computer Programming
Software Development Academy
12.2020 - 09.2021
Skills
Communication Skillsundefined
Interests
Bicycle riding
Coffee tasting
Exploring
Vinyl collecting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Product Analyst
UAB Saulės Sprendimai
03.2022 - Current
Bachelor of Arts - Music Industry And Production
Lietuvos Muzikos Ir Teatro Akademija
09.2021 - Current
Project Analyst/Consultant
benme
09.2021 - 03.2022
Java From Scratch - Computer Programming
Software Development Academy
12.2020 - 09.2021
Customer Success Manager
Tesonet
04.2020 - 04.2021
Guitar Teacher
GSC Moderni Muzikos Studija
11.2018 - 01.2020
Similar Profiles
Simona KaminskėSimona Kaminskė
Junior Accountant at MB Pelningi SprendimaiJunior Accountant at MB Pelningi Sprendimai
Ronaldas KubiliusRonaldas Kubilius
Director, Lead of Sustainability Team at PricewaterhouseCoopers UABDirector, Lead of Sustainability Team at PricewaterhouseCoopers UAB
Nerijus IlgavyzisNerijus Ilgavyzis
Site Manager at UAB RNDV FerrumSite Manager at UAB RNDV Ferrum