RUSHABH KADAM
Navi Mumbai,Lithuania
Summary
Results-driven and detail-oriented professional with a strong academic background in Engineering and a keen interest in the Fin-tech industry. Adept at leveraging analytical skills, and technology-driven solutions to optimize operational efficiency. Skilled in data analysis, risk management, and developing innovative strategies to meet the evolving needs of the financial sector. Collaborative team player with a passion for staying updated on the latest industry trends and utilizing technology to deliver exceptional results in the Financial Services space.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Investigations Analyst (SAR)
Guidehouse LLP
Vilnius
02.2024 - 11.2024
- Conducted detailed research on customers suspected of fraudulent activity, aiding the prevention of financial loss within the company.
- Developed comprehensive reports detailing findings from transaction analysis activities. Assured accuracy in reporting with meticulous attention to detail.
- Crafted investigative reviews with the required supporting documentation as well summarized, in writing, clear and concise findings of the investigation.
- Participated actively in team meetings and discussions contributing towards continuous improvement efforts.
Senior Specialist, Global Fraud Claims
Western Union
01.2023 - 01.2024
- Conducted thorough data analysis of customer fraud claims to identify potential fraudulent activities, ensuring accurate and timely decision-making to provide accurate resolution
- Set and consistently met key performance indicators (KPIs) to ensure efficient and effective operations within the Global Fraud Claims Department, achieving a QA Compliance score of 95% by consistently adhering to established quality assurance standards and protocols
- Maintained compliance with Western Union's policies and procedures, ensuring adherence to regulatory requirements and fraud prevention measures
Senior Specialist, Non-Payment Claims
Western Union
08.2022 - 01.2023
- Conducted thorough investigations of claims related to non-payment of money transactions, ensuring accurate and timely resolution
- Ensured compliance with Dodd-Frank regulations by closely following established procedures and guidelines in daily operations
- Documented investigation findings, decisions, and actions taken, maintaining detailed and accurate records for audit and reporting purposes
- Collaborated with cross-functional teams to identify process improvements, streamline workflows, and enhance the overall efficiency of the non-payment claims department
Service Desk Agent
Axiom Software Solutions Limited
09.2021 - 10.2021
- Assisted customers in troubleshooting technical issues and provided timely solutions
- Escalate high-impact incidents, in line with company procedures
Education
Master's - Vehicle Engineering
Kaunas University of Technology
01.2019 - 01.2021
Bachelor's - Mechanical Engineering
Mumbai University
01.2013 - 01.2017
Skills
- Analytical and Critical Thinking
- Detail Oriented
- Fraud detection acumen
- Experience with financial databases
- Anti-Money laundering understanding
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Timeline
Investigations Analyst (SAR)
Guidehouse LLP
02.2024 - 11.2024
Senior Specialist, Global Fraud Claims
Western Union
01.2023 - 01.2024
Senior Specialist, Non-Payment Claims
Western Union
08.2022 - 01.2023
Service Desk Agent
Axiom Software Solutions Limited
09.2021 - 10.2021
Master's - Vehicle Engineering
Kaunas University of Technology
01.2019 - 01.2021
Bachelor's - Mechanical Engineering
Mumbai University
01.2013 - 01.2017
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