Rytis Valteraitis
Vilnius
Summary
Experienced team manager with a strong background in leading teams across different industries. Currently managing financing services operations at an international bank, ensuring efficient processes and regulatory compliance. Previously led a team of Data Analysts and BI Solution Experts in a shared service center, driving performance improvements and supporting data-driven initiatives.
Overview
9
9
years of professional experience
Work History
Team Manager
SEB
2023.01 - Current
- Leading a high-performing team to deliver top-tier business services, ensuring operational excellence and client satisfaction
- Collaborated on multiple strategic projects aimed at innovating and future-proofing product offerings
Team Lead/Project Manager
Intrum
2022.04 - 2022.12
- Led a team of project managers, ensuring smooth project execution from initiation to completion
- Launched and managed new projects, forming cross-functional teams to drive collaboration and achieve shared goals
Team Lead
Transcom Worldwide Vilnius Shared Service Center
2018.01 - 2022.04
- Led multifunctional teams comprising data analysts, BI analysts, and solution developers to drive data-driven decision-making
- Initiated and led restructuring and quality assurance projects to optimize processes and improve data accuracy
Analyst
Transcom Worldwide Vilnius Shared Service Center
2016.08 - 2018.01
- Managed resources using data analysis, forecasting, and predictive modeling to support business operations
- Presented insights and data-driven recommendations to both internal and external stakeholders, facilitating informed business decisions
- Led process improvement and optimization initiatives to enhance efficiency and operational outcomes
Team Lead
Transcom Worldwide Kaunas
2015.12 - 2016.08
- Hired, onboarded, and led a team of up to 25 customer service representatives
- Balanced business needs with stakeholder expectations to ensure optimal service delivery
Education
Master's degree - Social and Political Critique
Vytautas Magnus University
12.2015
Bachelor's degree - Philosophy
Vytautas Magnus University
12.2013
Skills
- Customer Service
- People leadership
- Communication
- Training & Development
- Stakeholder Management
- Process Improvement
- MS Office
- Data analysis
- Power BI
- Jira
Timeline
Team Manager
SEB
2023.01 - Current
Team Lead/Project Manager
Intrum
2022.04 - 2022.12
Team Lead
Transcom Worldwide Vilnius Shared Service Center
2018.01 - 2022.04
Analyst
Transcom Worldwide Vilnius Shared Service Center
2016.08 - 2018.01
Team Lead
Transcom Worldwide Kaunas
2015.12 - 2016.08
Bachelor's degree - Philosophy
Vytautas Magnus University
Master's degree - Social and Political Critique
Vytautas Magnus University