Summary
Overview
Work History
Education
Skills
Websites
Certification
Hobbies and Interests
Timeline
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Serzhan Zhelpakov

Vilnius

Summary

Recent graduate with foundational knowledge in cybersecurity and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Research Lab member

Intelligent Communications and Computing Security Lab, NSYSU
09.2024 - 06.2025
  • Conducted comprehensive vulnerability assessments and implemented secure system environments in compliance with ISO 27001 and NIST standards, enhancing security posture by 30%.
  • Monitored system health and security events using SIEM tools (Splunk, ELK Stack) to detect and respond to threats, reducing incident response time by 40%.
  • Analyzed software logs and network traffic to identify and resolve security incidents, improving system stability and security.
  • Developed and optimized automated scripts and incident response playbooks, increasing operational efficiency by 25%.
  • Collaborated with cross-functional teams to audit IT infrastructure and recommend improvements aligned with compliance and security goals.

Social Media Moderator

UAB Teleperformance
01.2023 - 07.2024
  • Monitored digital platforms for security threats and applied incident triage procedures, escalating critical issues to IT security teams, supporting rapid troubleshooting and response.
  • Applied analytical skills to identify emerging risks and improve platform safety by mitigating 95% of potential threats before escalation.

Research Assistant

ComNets Lab
07.2022 - 10.2022
  • Developed 3 mobile applications using Flutter and Firebase, incorporating Google Maps API for enhanced user experience.
  • Conducted research on emerging technologies, including object detection, presenting findings at 3 industry conferences, which contributed to project evolution.
  • Supported documentation and technical support activities for IT projects, ensuring clear communication of technical details.

IT Support Assistant

Taxi Park
06.2020 - 08.2020
  • Delivered Tier 1 IT support covering hardware, software, and operating system issues for new employee onboarding.
  • Managed Linux and Windows workstations, including software installation, patch management, and endpoint security monitoring.

Education

Master of Science - Information and Data Security

Vilnius Gediminas Technical University (Vilnius Tech), NSYSU
Vilnius & Kaohsiung
06.2025

Bachelor of Science - Information System Engineering

Vilnius Gediminas Technical University (Vilnius Tech)
Vilnius
06.2023

Skills

  • Manual testing
  • Writing test cases
  • Bug tracking
  • Software Development Life Cycle
  • ISO 27001
  • NIST Cybersecurity Framework
  • Bash
  • Python
  • C/C
  • SQL
  • JavaScript
  • Flutter
  • Splunk & ELK Stack
  • Firewalls, IDS/IPS
  • UML
  • BPMN process visualization

Certification

  • Google Cybersecurity Certificate, 2024
  • Palo Alto Networks Cybersecurity Academy: Cybersecurity Foundations, Network Security Fundamentals, 2024
  • HWG Sababa & VILNIUS TECH: SOC Methods and Technologies for Information System Defense, 2024, 9/10

Hobbies and Interests

  • Digital literacy promotion
  • Cultural awareness
  • Academic exchange
  • Teamwork
  • Leadership

Timeline

Research Lab member

Intelligent Communications and Computing Security Lab, NSYSU
09.2024 - 06.2025

Social Media Moderator

UAB Teleperformance
01.2023 - 07.2024

Research Assistant

ComNets Lab
07.2022 - 10.2022

IT Support Assistant

Taxi Park
06.2020 - 08.2020

Master of Science - Information and Data Security

Vilnius Gediminas Technical University (Vilnius Tech), NSYSU

Bachelor of Science - Information System Engineering

Vilnius Gediminas Technical University (Vilnius Tech)
Serzhan Zhelpakov