Tamta Megrelishvili
vilnius
Summary
Results-driven business development and logistics specialist with a proven track record in acquiring new clients, expanding services, and building strategic partnerships. Adept at identifying growth opportunities, negotiating contracts, and delivering solutions that enhance operational efficiency and revenue.
Overview
2026
2026
years of professional experience
Work History
Customer Care Operations Coordinator
TNDM Trucking UAB
Vilnius
08.2024 - Current
- Managed and supported existing customer relationships to ensure satisfaction, loyalty, and retention.
- Coordinated timely and accurate deliveries, consistently meeting customer expectations.
- Optimized transportation planning to maximize efficiency and reduce operational costs.
- Ensured compliance with customer agreements and service-level commitments.
- Resolved customer issues promptly, minimizing disruptions and maintaining service quality.
- Identified and implemented process improvements to enhance operational performance.
- Operated across multiple platforms and systems to support seamless daily operations.
Spedition Manager
TNDM Trucking
Vilnius, Lithuania
01.2024 - 08.2024
- Sourced and secured truckloads to maximize fleet utilization and operational efficiency.
- Expanded client base by identifying and engaging new customers.
- Negotiated contracts to achieve mutually beneficial terms and strengthen partnerships.
- Built and maintained long-term relationships with key stakeholders.
- Managed a dedicated operational area to support business growth.
- Oversaw invoicing and payment tracking to maintain cash flow stability.
- Planned and optimized profitable transport routes, reducing costs and improving delivery times.
- Coordinated daily operations with transport managers to ensure seamless execution.
Account Manager
Trans Globe (DSV Devision)
Tbilisi, Georgia (Remote)
01.2023 - 12.2023
- Coordinated land and air freight operations to ensure timely and efficient transportation.
- Managed LTL and FTL truckloads from the EU to Asia, optimizing cost-effectiveness and resource utilization.
- Oversaw operational stability, safety, and on-time delivery across all shipments.
- Handled customs documentation and ensured full regulatory compliance.
- Planned and scheduled local deliveries within Georgia and the South & East Caucasus region.
- Built and maintained strategic partnerships with key logistics providers, including DSV.
- Organized and monitored cross-border cargo shipments in collaboration with DSV.
- Managed accounting functions, including invoicing and reconciliation.
- Prepared and submitted daily operational reports and shipment updates to stakeholders.
Land Manager
DB Schenker
Tbilisi Georgia
01.2022 - 01.2023
- Coordinated import operations between the EU and Georgia, ensuring timely and efficient shipments.
- Developed and maintained client relationships while identifying new business opportunities.
- Managed LTL and FTL transportation services, optimizing routes and resource utilization.
- Oversaw land transportation operations to ensure efficiency, safety, and on-time delivery.
- Prepared and processed customs declarations, ensuring full regulatory compliance.
Project Manager
Promo House
Tbilisi Georgia
05.2021 - 12.2021
- Identified and secured new business partnerships to expand company reach.
- Maintained and strengthened relationships with existing clients, ensuring loyalty and repeat business.
- Developed and presented new projects and service offerings tailored to client needs.
- Managed orders for new projects from both new and existing customers.
- Built and nurtured long-term business partnerships to support sustainable growth.
- Negotiated and executed high-profit, one-time projects.
- Researched and pursued B2B opportunities to grow the client base and drive revenue.
Partners Relationship Manager
Bank of Georgia
Tbilisi Georgia
2019 - 2020
- Sourced and acquired new business partners to expand the company’s network and market presence.
- Presented and sold new services to new and existing clients, driving revenue growth.
- Expanded business opportunities with existing clients through relationship management and upselling.
- Developed and executed strategic plans to achieve business objectives.
- Analyzed market trends and competitor activities to guide business development strategies.
CIP Operator
TAV Airports Holding
Tbilisi Georgia
01.2018 - 01.2019
- Managed CIP (Commercially Important Person) arrivals and departures
- Operated and coordinated private and business jet flights
- Planned and scheduled private flights for travelers
- Assisted travelers with airport procedures, including registration and other concierge services
- Demonstrated adaptability and problem-solving skills in handling diverse passenger needs and unexpected situations
- Consistently maintained a high level of passenger satisfaction, as evidenced by positive feedback and repeat usage of services
- Conducted routine inspections to maintain compliance with operational procedures.
- Operated and monitored equipment to ensure optimal performance and safety standards.
Education
Public Relations, Advertising, And Applied Communication
The University Of GeorgiaSkills
- Scheduling management
- Process implementation
- Administrative management
- Logistics coordination
- Quality assurance oversight
- Quality assurance and control
- Project planning
- Data analysis
- KPI tracking
- Decision-making
- Relationship building
Languages
English
Professional Working
Russian
Professional Working
Georgian
Native or Bilingual
Timeline
Customer Care Operations Coordinator
TNDM Trucking UAB
08.2024 - Current
Spedition Manager
TNDM Trucking
01.2024 - 08.2024
Account Manager
Trans Globe (DSV Devision)
01.2023 - 12.2023
Land Manager
DB Schenker
01.2022 - 01.2023
Project Manager
Promo House
05.2021 - 12.2021
CIP Operator
TAV Airports Holding
01.2018 - 01.2019
Partners Relationship Manager
Bank of Georgia
2019 - 2020
Public Relations, Advertising, And Applied Communication