Ugnė Skipariūtė
Vilnius
Summary
Dynamic and results-oriented employee with extensive experience in retail sales and customer service. Demonstrated great teamwork, problem-solving abilities, and a commitment to excellence, driving repeat business and positive customer support.
Overview
6
6
years of professional experience
Work History
Sales Associate
Zara
12.2021 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled POS transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers and assessed client needs to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Retail Sales Associate/Retail Customer Service Associate
Senukai
02.2021 - 06.2021
- Delivered good customer service, helping with product questions, selections, and purchases, ensuring positive shopping experience.
- Restocked shelves and organized products to maintain a clean and organized store environment, enhancing the overall shopping experience for customers.
Product Demonstrator
Sorbum LT
02.2017 - 06.2018
- Assisted customers in locating items, addressed questions and provided product samples.
- Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Consistently met or exceeded demonstration goals while maintaining high levels of professionalism and enthusiasm.
- Increased product awareness by conducting engaging and informative demonstrations to potential customers.
- Utilized strong communication skills to convey complex product information clearly and concisely to a diverse range of customers.
Education
Bachelor - Physical Therapy
Vilnius University
Vilnius, Lithuania06-2026
High School Diploma -
LSMU Gymnasium
Kaunas06-2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Work ethic and integrity
- Conflict resolution
- Customer engagement
- Quick-learning
- Store opening and closing
- POS system operation
Languages
Lithuanian
Native or Bilingual
English
Professional Working
Timeline
Sales Associate
Zara
12.2021 - 06.2023
Retail Sales Associate/Retail Customer Service Associate
Senukai
02.2021 - 06.2021
Product Demonstrator
Sorbum LT
02.2017 - 06.2018
Bachelor - Physical Therapy
Vilnius University
High School Diploma -
LSMU Gymnasium
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