Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Viktorija Griškevičiūtė

Vilnius
Viktorija Griškevičiūtė

Summary

Goal-oriented manager with the recent experience in sales and customer success industry. Focusing in increasing productivity and customer satisfaction while driving revenue and sales. Skilled at communicating with a diverse range of customers and businesses. With 11 years of working experience which constantly aims to learn more about the different industries and grow in all career aspects.

Overview

11
years of professional experience

Work History

UAB Interneto Vizija

Customer Retention Team Leader
10.2022 - Current

Job overview

  • Building customer relationships by responding to inquiries, identifying and assessing customers needs, resolving problems, and following up with existing and already churning clients. Training and mentoring team members to promote productivity and commitment to friendly service, creating customer support strategies to increase customer retention.

UAB Interneto vizija

Sales Manager
04.2021 - Current

Job overview

Maintained relationships with customers and improving sales by identifying needs and offering appropriate services, produced contracts, reports, letters, and proposals for clients.

Nordic Metrology Science, UAB

Customer Service Manager
02.2020 - 04.2021

Job overview

Customer service directly, by e-mail, call management, consulting on services provided by the company, order acceptance, order coordination, invoicing. Service of the company's most important customer, work with various systems, permanent communication and cooperation, coordination of orders, logistics.

MB INTERJERO IR ARCHITEKTŪROS STUDIJA

Assistant of Architect
05.2019 - 12.2020

Job overview

Preparation of the technical interior drawings, designing, interior visualization.

Vaidas Siniauskas

Freelance 3D Artist
09.2017 - 11.2019

Job overview

3D interior and exterior modeling, visualization.

MB PLOTAS

Assistant of Architect
09.2015 - 11.2016

Job overview

  • Preparation of the technical interior drawings, designing.

UAB HANSAB

Customer Service Manager
03.2013 - 08.2017

Job overview

  • Constant communication with customers, registration and coordination of their orders, assignment of tasks to other employees, management and monitoring of various systems.

Education

Vilnius College of Design

Bachelor’s degree from Interior Design
2013

University Overview

Skills

  • Calming Strategies
  • Customer Understanding
  • Providing Feedback
  • Effective Communicator
  • Educational Opportunities
  • Loyalty Building
  • Suggestive Selling
  • Active Learning
  • Managing Multiple Priorities
  • Customer Retention
  • Customer Needs Assessment
  • Customer Relations

Timeline

Customer Retention Team Leader
UAB Interneto Vizija
10.2022 - Current
Sales Manager
UAB Interneto vizija
04.2021 - Current
Customer Service Manager
Nordic Metrology Science, UAB
02.2020 - 04.2021
Assistant of Architect
MB INTERJERO IR ARCHITEKTŪROS STUDIJA
05.2019 - 12.2020
Freelance 3D Artist
Vaidas Siniauskas
09.2017 - 11.2019
Assistant of Architect
MB PLOTAS
09.2015 - 11.2016
Customer Service Manager
UAB HANSAB
03.2013 - 08.2017
Vilnius College of Design
Bachelor’s degree from Interior Design
Viktorija Griškevičiūtė