A professional team member with 10+ years experience in customer service. Areas of expertise include B2B customer service and team management. Represents the establishment with a friendly, professional demeanor at all times. Eager to create a positive customer experience and contribute to a team-orientated environment.
Hello Andriau, Ingrida. My name is Gita and I am happy to apply to the position of Senior Customer Service Specialist (French) Yara is looking at the moment. I have found it through internal sources as currently I am interested for a new career opportunities. I hope my experience and skills fit well with your requirements. In my opinion, Yara is an attractive company due to its success, of course, but mainly for its innovative and unique filosophy towards employees and their well-being. Besides, I believe this is a very nice place to work and learn a lot as well. I was working as a Team Leader for four years and successfully lead the team of approx. 15 employees. I have organized monthly meetings and coaching sessions for each member. For me it was important always to provide people with a detailed feedback on their performance, motivate, set goals together, discuss everything they have a concern about. Due to my friendly, but also professional attitude I have created harmonic atmosphere within the team. Besides, I found Team Leader job is very dynamic as you work not only with employees and their objectives but also perform many other day-to-day operations. In my previous job I have prepared many documents, schedules strictly following law requirements and ensured smooth workflow in the areas of employees, client, and company as well. I would appreciate the opportunity to meet with you to discuss how my managing qualifications will be beneficial to your organization's success. Please feel free to call or email me. Thank you for your time, Gita Brunytė